The CMX1 Platform enables companies of all sizes to gain control and transparency over their supply chains, deliver quality products and services, and ensure compliance and drive performance across their locations . With quality and consistency comes trust. CMX helps you build lasting trust that runs so deep, it’s love.Discover how brands like Burger King, RaceTrac, Sonic Drive-In use CMX1 to build lasting trust.
Whether your locations are local, national or global – and whether you have a handful of suppliers or thousands of them – you’re here because you understand the importance of quality and safety.
You know that quality, safety, and customer experience are inextricably linked, and that consistency in execution is key to maintaining and protecting your brand reputation. You also know that keeping things consistent across all your locations, and maintaining the highest quality and safety standards is challenging, especially when shrinking margins are forcing you to “do more with less”.
With over a decade of experience, CMX will help you solve these challenges and more.
CMX1 is a user-friendly, cloud-based platform that 800,000+ users across 120 countries use to achieve and maintain Quality and Operational Excellence. Via a single platform, you can manage all your supply chain partners, products, and locations effectively and with confidence.
Gain control and transparency over your entire supply chain and partner network
Ensure the quality, compliance, and safety of your products and services
Know your stores, restaurants, and facilities are compliant and executing with consistency
With the CMX1 Platform, you gain complete transparency across your entire supply chain and partner network. With unparalleled control and visibility comes trust – everything you need to know about all of your suppliers and partners, at any point in time, in a single solution.
Embed quality and safety into the DNA of absolutely everything you do, right through from design and sourcing to delivery. With its intuitive interface, automation, and ongoing monitoring, CMX1 helps you maintain the highest levels of quality, compliance, safety, and consistency across all your products and services.
Have complete confidence that your customers can step into any of your locations and enjoy a consistently remarkable experience. With CMX1 delivering real-time data about each location, employees know exactly what they need to do to meet or exceed your brand standards and achieve Quality and Operational Excellence.
Your brand is only as good as its last customer interaction. One sick or injured customer + social media, or worse… a major recall can cause lasting damage if not managed well. With CMX1 enabling Quality and Operational Excellence, turn your customers into advocates for your brand and watch those 5-star ratings flow.
Your job is hard, no doubt about it. The sourcing and delivery of safe, high-quality food, consumer goods, and services is complex, risky, and the price of failure can be high. CMX1 gives you all the tools you need to take control and drive Quality Excellence across your supply chain, your products, and locations. We make your job easier, freeing up your time to focus on what really matters.
Behind every great brand stands a posse of hidden heroes who work hard to maintain Quality and Operational Excellence.
I am super proud to have been one of the first companies to pilot ActivityStudio® as part of our global implementation of the CMX1 platform for conducting Global Security audits. The technology is as amazing as it is impactful to the way we manage our risks across our supply chain.
Nicholas Matlach Director, Global Security Compliance at Hasbro
Our operating environment is incredibly complex; we’re a global brand with locations around the world, our menu is diverse and we source from thousands of suppliers. It’s a tough problem to tackle and CMX was the right choice for us. With their platform, Burger King, Tim Hortons, and Popeyes have continued to aggressively scale, while maintaining control and oversight over supplier and product quality.
Diego Beamonte Head of Quality Assurance for Restaurant Brands International
And for our corporate staff, be it at the Executive or Vice President level, to have this level of visibility into our opportunities and our strengths and areas that need improvement has been invaluable.
Rich Goodman VP of Operations Services for Firehouse Subs
“With its unique ability to manage and bring visibility across multiple brands, CMX1 is designed to do the heavy lifting by centralizing data, decreasing paper, and enabling automation to ensure our suppliers are meeting our expectations and standards as we scale."
Byron Theodore Senior Director, Global Quality Assurance for Inspire Brands
We consider ActivityStudio® to be a game-changer. With ActivityStudio® we are better able to manage and maintain high-quality standards and consistency across all of our sports bars. ActivityStudio’s intuitive interface makes it very easy for our team to develop and execute programs to ensure all sports bars are compliant and operating with consistency.
Drew Roberts Director, Brand Ops Performance at Buffalo Wild Wings
Operators can look at the results in assessments to identify training gaps and understand where they may need to spend more time training their team.
Aaron Clark Senior Project Specialist, Restaurant Food Safety Team at Chick-fil-A
ActivityStudio® is already proving to be a huge stride forward for us in terms of ease of use and efficiency. We went through an exhaustive search and evaluation, reviewing nearly 20 different solutions before choosing to work with CMX. ActivityStudio’s user experience, user interface, and capabilities are far superior to everything else out there.
Kevin McCullough Safety & Risk Team Lead at TWO MEN AND A TRUCK®
Our business is complex in that we need to navigate both food and supplement regulations. We ultimately selected CMX and their supply chain quality management solution because of its breadth and depth of functionality. It addressed our needs without requiring customization. Sometimes you have to compromise with technology solutions, but so far CMX1 exactly the solution we wanted and needed.
Keith Bone Vice President of Supply Chain, Quality and Regulatory Operations at Bulletproof 360
My jaw dropped when I saw how integrated ActivityStudio® already was – so many things are automatically taken care of through simple configurations and automation, What used to take hours can be accomplished in minutes. And with one platform, we have one system and no silos.
Danielle Williams Ops Services Manager at Checkers and Rally's
CMX1 was the only solution that addressed our business problems and the flexibility of the platform allows us to address issues that we never imagined we could solve. It is easy-to-use and allows us to analyze our results and manage our supply chain efficiently.
Vice President of Quality Assurance
at Sonic Drive-In
The Supply Chain Management solution from CMX provides BBI a common management platform for all our suppliers, products and quality and compliance programs across the globe. It gives us the tools we need to provide better oversight of our suppliers, as well as a new level of integration, automation, and consistency that will allow us to scale our quality efforts as we continue to grow rapidly.
Sr. Director Supply Quality & Product Innovation
at Bloomin’ Brands, Inc.
We chose to work with CMX because of their proven technology platform, innovative design, and vision for ActivityStudio®. ActivityStudio® gives us the ability to make updates and implement them to our system immediately. That flexibility and agility is critical when it comes to food safety and quality, which are paramount to Firehouse Subs and our brand mission of excellence.
Tim Foster Senior Manager of Training for Firehouse Subs
We’re proud of the food we offer at our stores, and it’s important to us to partner with a trusted company like CMX to manage compliance through their extensive dashboards and supply chain tracking and monitoring capabilities. With CMX1, RaceTrac has gained new functionality to more effectively manage and continuously improve our operations in one centralized online system. The program allows RaceTrac to have real-time food safety program visibility, business intelligence, and consistency.
Sr. Manager of Food Safety and Regulatory Compliance
They were best on price and best on service. They understand our business and ActivityStudio® is ideally suited to our strategy. ActivityStudio® gives us a user-friendly, yet powerful platform to digitally transform our operations, quality, and safety efforts.
Isaac Morton Vice President, Information Technology, at Sizzling Platter
Brand Compliance Assessment scores have improved year over year, Key Operating Standards are allowing us to better execute on our strategic objectives to deliver an exceptional guest experience, and we are attaining new levels of success with lower-performing restaurants.”
Tina Parsons Director, Guest Experience at A&W Food Services of Canada
Regardless of where you're at right now or the technologies you may already be using, we can help you define a clear path to attaining and maintaining Quality and Operational Excellence.
If you’re at an early stage of adopting technology to ensure Quality and Operational Excellence, then don’t try to bite off too much at once.Learn more
Now that you have a single view of how your locations are performing in a couple of areas, or all your suppliers and partners are in a single place – you can start to address other aspects of your quality, risk, and compliance efforts.Learn more
CMX1 is unique in that it’s a single platform for managing everything about your supply chain partners, the design and ongoing quality of your products, to the day-to-day performance of all your employees and locations.Learn more
If you’re at an early stage of adopting technology to ensure Quality and Operational Excellence, then don’t try to bite off too much at once. Start with a solid foundation. One where you can build the rest of your quality and operational programs on.
Maybe you just need to start by digitizing some of your operational routines in your locations by replacing paper checklists and assessments so you have better insights. Our solution ActivityStudio™ might be just the ticket.
Or maybe you’re managing all your supply chain partners in a spreadsheet and its always out-of-date and more work than it’s worth. Our Partner onboarding and maintenance module is a great place to start. Loading all of your suppliers and partners into CMX1 will make a world of difference in the way you work with and manage your partners.
From here, adding new modules as you grow is easy.
"When we first met with Racetrac, they were adamant they'd be investing in technology that would deliver immediate results, but also be able to grow with them in the future. CMX1's modular design and our phased approach to customer onboarding, allowed them to be up and running, and leveraging CMX1 within weeks."
Chris Rice EVP Operations for CMX
Now that you have a single view of how your locations are performing in a couple of areas, or all your suppliers and partners are in a single place – you can start to address other aspects of your quality, risk, and compliance efforts.
Perhaps it makes sense to start auditing your suppliers or automating policy updates across your locations. Maybe handling product-related incidents, withdrawals and recalls more effectively.
Whatever the next step is, the CMX1 Platform can support your plans and ensure everything is seamlessly connected.
"Sonic Drive-In is a great example of a customer who started with just a small part of CMX1, and has continued to add more modules over time. Once they had all their supplier, distributor, products, and location information and relationships in the platform, adding Incident and Recall Management was a natural extension."
Art Nisperos Director, Professional Services at CMX
CMX1 is unique in that it’s a single platform for managing everything about your supply chain partners, the design and ongoing quality of your products, to the day-to-day performance of all your employees and locations. CMX1 can provide you with the automation, reports, and insights needed across every facet of your business and quality management programs. As your brand grows, so too will the complexity of your business – this is where your decision to start with a holistic quality management platform will pay off in spades, with a “single pane of glass” providing full visibility in real-time.
We’re ready to help you get there no matter what stage you’re currently at. Speak with a CMX expert today.
"Restaurant Brands International recently created a report across both their supply chain and operations, highlighting the issues with the biggest financial impact and quickly enabling them to target specific areas in need of additional QA focus. Only CMX1's rich data set and advanced analytics package makes these sorts of insights possible."
Chris Rice EVP Operations for CMX
Latest news and updates about Quality and Operational Excellence, and the CMX1 platform.
Discover the five most important questions to ask potential EQMS software partners so you can choose the best-fit system and partner for your company.
Written specifically for leaders within the Retail, Hospitality, and Restaurant sectors, this eBook offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance.