Drive Location performance and achieve Operational Excellence

If you’re a global brand or just growing fast, you know that quality and customer experience go hand-in-hand, and that consistency in execution is key to protecting your brand reputation. You also know that ensuring your stores, restaurants, or facilities are compliant and operating with consistency is challenging. With CMX1 you’ll have all the information you need in real-time to continually assess and improve your operations, protect your customers, and maintain the highest quality standards.

“I am super proud to have been of one of the first companies to pilot ActivityStudio® as part of our global implementation of the CMX1 platform for conducting Global Security audits. The technology is as amazing as it is impactful to the way we manage our risks across our supply chain.”

Nicholas Matlach Director, Global Security Compliance at Hasbro

Know your locations are compliant and achieving OpEx

Use real-time data and analytics to continuously improve each and every one of your stores, restaurants, and facilities. By digitally transforming your operational routines, and by meticulously assessing them and addressing issues – you’ll achieve a level of consistency, quality, and compliance that most brands only dream about.

Brand Standards, Policies, and Procedures

Self-Service tools for digitizing your brand standards, policies, and procedures

Brand Standards, Policies, and Procedures

Self-Service tools for digitizing your brand standards, policies, and procedures

Tools to create, manage, and publish your Brand Standards, Policy Manuals, and Standard Operational Procedures (SOPs). Ditch the "old dusty binders" and ensure team members have up-to-the-minute instructions, examples, and resources to complete any task.

Audits, Assessments, Inspections, and Checklists

Self-Service tools for creating repeatable operational routines, and evaluating location compliance and performance

Audits, Assessments, Inspections, and Checklists

Self-Service tools for creating repeatable operational routines, and evaluating location compliance and performance

Tools to create and manage all your audits, self-assessments, inspections, and checklist-based programs. Assignment and scheduling features ensure the necessary activities are being performed across all your locations. Reinforce policies and procedures with Just-in-Time training. Report on top issues and manage them to resolution to improve operational performance.

Integrated IOT

Integrations to improve your data collection and accuracy

Integrated IOT

Integrations to improve your data collection and accuracy

Seamlessly connect with Bluetooth Low Energy (BLe) devices including barcode scanners, temperature probes, digital scales, and other IOT devices for automated data collection and accuracy.

Corrective and Preventative Actions

Mitigate your risk and close-the-loop on issues

Corrective and Preventative Actions

Mitigate your risk and close-the-loop on issues

Automatically generate corrective action and preventive action plans. Automated closed-loop CAPA workflow ensures issues are addressed in a timely manner.

Incident Management

Resolve product-related incidents efficiently

Incident Management

Resolve product-related incidents faster

Automated collection, processing, and resolution for product quality, delivery, and guest-related incidents for your retail locations. Speed credit/ replacement processing for your locations. Daily monitoring and alerts notify your team of trends for out of compliance products or issues with specific partners.

Product Recalls and Withdrawals

Take the crisis out of crisis management

Product Recalls and Withdrawals

Take the crisis out of crisis management

Fully automated event management from investigations to withdrawals and recalls. Easily create & distribute product identification and recovery instructions to 1000's of supply chain partners and retail locations in minutes using automated emails, text, and voice communications. Real-time reporting and automated reminders ensure the appropriate parties are taking swift action.

KPIs, Insights and Location Scorecards

The insights you need to make better decisions

KPIs, Insights and Location Scorecards

The insights you need to make better decisions
Create and visualize KPIs. Track progress towards addressing issues. Establish location scorecard criteria. Leverage integrated reporting and Business Intelligence (BI) to monitor location performance and compliance.

Experience the benefits of Operational Excellence

Drive operational excellence in every location
Execute auditing and inspection programs
Gain powerful insights into what matters
Stop potential issues in their tracks

Use ActivityStudio’s simple interface to develop and execute self-assessment, checklist, and survey programs for all your retail locations or facilities. It has all the tools you need to digitally transform critical operating procedures and protocols – and provides a systematic approach to Operational Excellence.

Whether you have a couple of internal auditors or hundreds or you are a global Auditing or Testing, Inspection & Certification (TIC) firm - CMX has the tools and experience to raise your game. We got our start in auditing and speak your language. ActivityStudio provides full lifecycle management - from service set-up, to form creation, scheduling, field-execution, and CAPA workflows to support the most complex operating environments and rigorous programs.

Your operational, quality, compliance and risk management programs generate mountains of data. The CMX1 Platform does the heavy lifting to make your data insightful, informative and actionable. It’s easy to integrate data in CMX1 with external sources too - so you can see and understand where to focus your efforts to achieve and maintain Quality and Operational Excellence.

With real-time reporting giving you complete visibility across your entire operations, you can identify risks before they become a problem and take proactive action for resolution.