In this product overview you will learn how IncidentsX1 can help you:
- Simple reporting forms allow anyone to input raw information that is actioned into an automated incident creation process for tracking, collaboration, & closure
- Intelligent case workflows leverage relationship & product data to properly route issues to the appropriate parties for resolution
- Leverage a single source of truth in the X1 platform to identify trends, notify stakeholders, & initiate the right corrective actions to close the loop & stop future issues from occurring