According to a Forrester Research report*, companies with superior CX grew revenues five times faster on average than their competitors with inferior CX.
Written for restaurant operations leaders, this guide provides insight into:
- Why leading restaurant brands are modernizing their OpEx strategies.
- How they’re leveraging technology to digitally transform their operations for better visibility and agility.
- The inescapable relationship between OpEx, Customer Experience, and happier customers.
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*Forrester Research - September 2019. "Improving CX Through Business Discipline Drives Growth: The Vision Report In The CX Transformation Playbook"