With competition and pricing pressures from every angle, customer experience is king

Is there an industry that's been disrupted more in the last decade, much less the last couple of years? Shoppers today have unlimited choices and change their preferences constantly. Competition is everywhere. Supply chains are being upended.

Customer experience has become the key differentiator.

Enter CMX1 for Grocery — designed and proven to enable your team to better manage your stores, own-brand products, and supply chain — more effectively, more easily, and more confidently.

Deliver remarkable guest experiences, each and every time

How do leading hospitality brands maintain their global standards across a diverse portfolio of properties, track incidents from identification through to resolution — and somehow make it look so easy? They leverage CMX1 for Hospitality — and the result is everyday excellence at every location.

'Products' today are more than just a widget — they're the people, the process, and the place 

With competition and pricing pressures from every angle, customer experience is now king for leading retailers. CMX1 is designed to enable your team to more easily manage supplier compliance, product safety, store operations, and ultimately deliver the optimal customer experience - every single day, each and every interaction. 

From paddock to plate, quality and safety are paramount

If you’re in the food & beverage manufacturing industry, then you know all about pressure. There’s the pressure to source and deliver quality ingredients and products that adhere to increasingly strict regulations. The pressure to keep workers safe and maintain equipment. The pressure to maintain a quality network of trusted raw material suppliers and distributors. The pressure to respond lightning fast in the face of a product incident or recall. 

We get it — it's why we built CMX1 to take the pressure off and give you more control. In fact, it's the most comprehensive Enterprise Quality Management System (EQMS) solution on the market, enabling you to focus on becoming the most loved, most trusted manufacturer in your space.

Only the highest standards will do

To remain competitive in an increasingly tough manufacturing environment, you need to be leaner, more agile, and more resourceful than ever – while never compromising on quality, compliance, or safety. You need a Quality Management System that gives you the tools to better manage your suppliers, to identify and mitigate risk, that turns your policies and SOPs into repeatable operational programs. You need a platform that provides both flexibility AND control.

Enter CMX1 — proven by our clients to help you maintain the highest standards of quality, compliance, and safety that's expected of manufacturers today.

As an auditor or inspector, you have to get it right

Whether you have a couple of internal auditors or hundreds or you are a global TIC, CMX1 has the tools and experience to raise your game. We got our start in auditing and our first customer was a large professional auditing firm specializing in food safety and operational assessments. We speak your language.

With the CMX1 Platform powering your audits, tests, inspections, evaluations, and certifications you can have complete confidence that you are ticking off on whatever mandates, regulations, rules or standards that need to be ticked off on.

Drag and drop, visual designer? Online & offline? Any device? Pre and post workflows with a review? Automated Scheduling? Repeat detection? Complex scoring? Conditional questions? Built-in policies, procedures, media, instructions? Configurable "leave behind reports"? Automated CAPAs? Yep, we do all that and more.

Don't see your industry listed and feeling left out?

Well, go ahead and 'Insert your industry here' as our solutions are relevant to any regulated company that has supply chain partners, sources or sells products or services, or has a decentralized model for delivery.

If this is you and you are striving for Quality and Operational Excellence in all you do, let's talk. We love working with hungry, humble, and smart people that want to tackle new and hard problems.