IncidentsX1: Your Solution for Effective Incident Management

Identifying systemic issues and taking swift action is critical in risk mitigation. However, creating an action plan and resolving issues is often more challenging than it needs to be. Responsibility often falls on a third-party system (e.g., call center, email, spreadsheets), creating a disconnect with other systems of information. The result is a disparate and challenging process, with a spiderweb of manual emails and follow-ups in an attempt to resolve issues among all parties. And a lot is at stake—delays in resolving issues and getting out credit or replacement products costs money and can impact customer satisfaction. IncidentsX1 provides you & your employees an easy-to-use, automated form system for reporting and quickly resolving issues.