CMX1 for restaurants operational excellence
Ensure food quality & safety, manage supplier compliance, and mitigate risks from
incidents & recalls.
- Operational excellence
- Quality management
- Safety management
- Partner management
- Risk management
- Reporting & insights
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Operational excellence
Digitize your brand standards, policies, procedures, & training with the real-time instructions, examples, and resources your front lines need to do the right things at the right time. Ensure compliance in the field by creating standards-driven activities & checklists and conducting audits & inspections in one automated, integrated solution.
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Quality management
Create, control, manage, and track all finished & raw material product specifications, formulations, & ingredients from ideation to approval. Maintain visibility into ongoing product tests & results, see high- and low-performing partners, identify systemic issues that may require a change to the specification, and create closed-loop corrective & preventive action workflows to ensure critical non-conformances are being addressed.
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Safety management
Ensure your front lines follow the correct procedures with integrated policy & activity management that give them the instruction, examples, and checklists they need to complete their tasks safely. Regularly conduct audits & inspections by shift, area, and equipment to ensure everything functions correctly and easily report issues for automated corrective action.
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Partner management
Automate the evaluation, approval, and onboarding of new suppliers and distributors. Before approval, ensure partners meet your standards and requirements by evaluating facility audits, product tests & evaluations, nutritional & allergen declarations, packaging details, and more. When approval requirements or product specifications change, CMX1 automatically requests the appropriate updates from your partners to remain approved and compliant.
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Risk management
Protect your customers, team members, and brand reputation with automated solutions for managing recalls & withdrawals and resolving product, delivery, and employee- or customer-related incidents. Find security in the recall features you need for investigation, stakeholder engagement & communications, monitoring, and record keeping. Make incident management easy with case management tools and workflow automation—giving you a faster path to credits, replacements, or resolutions.
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Reporting & insights
Have the centralized analytics you need for quick assessment and action. Our fully integrated, self-service BI reporting helps you compare performance across partners, products, locations, shifts, and more and quickly democratize the data for action exactly where needed.
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