What other features are provided to manage corrective actions post-audit?

The platform includes automated corrective action capabilities to address and prevent recurring issues, which are a core part of a robust quality audit management system.

How can CMX1 assist with desk audits and compliance checks?

AuditsX1 provides tools for remote and in-person audits, allowing easy collection of documents and evaluation of compliance, thereby bolstering audit management processes.

Can AuditsX1 integrate with my existing document management systems?

AuditsX1 facilitates document management by automating the collection and storage of key documents, integrating well with existing systems and improving audit workflows.

Is it possible to customize the auditing workflows in CMX1 to fit unique business needs?

The platform allows for the customization of workflows to ensure that the audit process aligns perfectly with specific business requirements and compliance standards.

What benefits does digital transformation bring to audit programs?

Implementing digital solutions for audit management streamlines the process, saving time and enhancing accuracy, which can significantly contribute to the integrity and reliability of quality audits.

Second Party Audit Software for TIC Bodies & Auditing Firms

Tracks global certification workflows with CMX1, streamlining contract review, audit planning, and reporting across ISO, GFSI, IATF, and more.

Designs and delivers global audits and checklists for 500+ customers in 66 countries, spanning industries like QSR and hospitality.

Modernized complex audit scheduling and deployment across North America and the Middle East, unifying customer audits on a single platform.

Leverages CMX1’s auditing platform to power the SQF Assessment Database that manages registration, audits, scheduling, non-conformances, and reporting.

Operates an audit-as-a-service model, managing 130 customer programs across 20+ countries.

Second-party and custom audits are increasingly complex—especially as customer expectations, regulatory standards, and supply chains evolve. CMX1 empowers auditing firms and testing, inspection, & certification (TIC) bodies to efficiently manage and scale complex second-party and custom audit programs without requiring custom development. Our approach enables teams to easily create, deploy, and manage even the most complex audit programs with unmatched speed and flexibility so they can reduce costs and unlock new revenue through more assessments and better outcomes.

Program management
Assignments & scheduling
Customizable workflows
Non-conformance remediation
Report creation
BI reporting

Program management

Self-serve configurability empowers admins to set up and run programs—omitting custom development and saving you time and money.
Assignments & scheduling
Quickly and accurately assign auditors with advanced scheduling based on qualifications, location, and availability.
Customizable workflows

Guide consistent audit execution and adherence to unique requirements with flexible workflows that handle complex, non-linear, and conditional steps specific to custom programs.
Non-conformance remediation

Streamline issue management and improve visibility with automated corrective action plans processes—from issuance to closure. 
Report creation

Automate report creation for faster turnaround with high-quality, consistent reports tailored to specific program needs.
BI reporting

Ensure quality execution and auditor performance across all programs with real-time BI reporting for trends, risks, and operational insights.

Grow your business
Support new client programs and simplify existing ones
Increase efficiency
Identify gaps, drive actions, and boost performance
Meet customer demands
Centralize operations and deliver expected insights
Empower teams
Provide tools for scheduling, workflows, billing, and reporting
Simplify program delivery
Deploy assessments at scale with less effort
Reduce maintenance overhead
Manage audits centrally for faster updates
Deliver more value
Improve accuracy, streamline operations, and build trust

- "We've had significant cost savings since switching to CMX1. We no longer need to pay for one-off custom enhancements to satisfy our customers’ advanced and specific needs—95% of our programs can be built without any custom work."
  
  WILMER ACOSTA
  
  DIGITAL PRODUCT OWNER AT DIVERSEY

How can an auditing platform boost operational efficiency for auditing firms and testing, inspection, & certification (TIC) bodies?

Manual, paper-based auditing processes are time-consuming, prone to errors, and difficult to manage. An auditing platform automates and streamlines the entire audit lifecycle—from planning and scheduling to execution, reporting, and issue remediation. Auditing automation boosts time savings, reduces administrative burden, and promotes consistent audit practices, resulting in more capacity to conduct more assessments. Auditing platforms also help auditing firms and TICs harness the unique complexities in their business caused by customer expectations, regulatory standards, and evolving supply chains.

Can we customize audit checklists, reports, and workflows to match our specific client requirements and industry nuances?

CMX1’s auditing platform is unrivaled for its self-service and configurability. With self-service tools and limitless configuration options, you can keep pace with the evolving needs of your clients and drive immediate program changes without having to wait on vendor support or additional development. Program admins are fully empowered to set up, run, and customize their audit programs.

How does CMX1 help auditing firms and testing, inspection, & certification (TIC) bodies manage audit schedules, resources, and auditor qualifications?

CMX1’s advanced scheduling helps firms ensure the right auditor with the right qualifications is at the right client site. CMX1 provides options to leverage and integrate existing scheduling solutions or conduct one-time or recurring scheduling in the platform with qualification matching and availability attributes of client site locations, blackout dates, auditor availability, and auditor proximity.

Does CMX1 ensure data security and confidentiality for our clients’ sensitive information?

Hosting in AWS enables highly secure & scalable data management. Data is segregated by customer, with multiple clusters available and global accelerators employed. SOC-2 compliance, segregated data, encryption in-transit & at-rest, SAML SSO, dynamic user provisioning, intrusion prevention, file change monitoring, web application filtering, and more ensure optimal platform & data security.

What makes CMX1 an industry-leading platform for second-party auditing?

Many of the world’s largest auditing firms and testing, inspection, & certification bodies choose CMX1 to power their auditing programs, citing the following reasons:

The platform’s ability to manage extreme complexity
The self-serve configurability that fully empowers them to create, manage, and customize programs (sparing them the expense of custom development)
The tracking and management of corrective actions & preventative actions (CAPAs) for swift issue remediation
Centralized reporting that gives them a single view for interpretation and action, complete with BI reporting, data management for custom reports and complex scoring, advanced data availability, and APIs for importing critical business data
The increased client confidence and trust they earn by employing a consistent, quality audit experience with a professional platform
Saved costs from a reduced administrative burden and increased revenue through the growth in client programs and assessments

SECOND-PARTY Audit Software for Testing, Inspection & Certification

Deliver custom, scalable auditing programs without the complexity

Helping the world’s most trusted auditing firms and testing, inspection, & certification bodies execute complex audit programs at scale

SECOND-PARTY AUDITING Capabilities

Automate, adapt, and scale with CMX1

Program management

Assignments & scheduling

Customizable workflows

Non-conformance remediation

Report creation

BI reporting

What you stand to gain with flexible auditing programs powered by CMX1

SECOND-PARTY AUDITING

Frequently asked questions

Featured assets

Want more?

AuditsX1 solution guide

Document management product guide

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