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CMX1 for grocery quality management

Maintain brand standards, improve store operations, ensure quality & safety, and reduce product loss. 

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    • “CMX1 has taken what was once a largely manual process across multiple systems at Raley’s and enabled us to have a single solution with standardization and automation. With plans to expand our offerings, we knew we needed a platform that allowed us to scale our management and monitoring practices across product quality and food safety, regulatory and supplier compliance, and ethical sourcing.”

      ELODIE THAO

      SENIOR FOOD SAFETY AND QUALITY ASSURANCE MANAGER AT RALEY’S

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    • “Ensuring the health and safety of our patrons is paramount, and CMX1 met our criteria for having a very intuitive and easy-to-use solution, both for our team and store personnel, including the automation needed to monitor and report progress to our leadership team in real-time.”

      RICHARD C. STITH, JR

      CHIEF, PUBLIC HEALTH DIVISION AT THE DEFENSE COMMISSARY AGENCY

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    • “With CMX1, our supplier, distributor, product, and location records are always accurate, up-to-date, and accessible, giving us the foundation and a single platform to manage quality and risk. After implementing CMX1's incident management & recall management, we've experienced measurable improvements in our speed to respond and resolve product-related issues. Working with CMX1 was an easy choice.”

      DAVID ABNEY

      VICE PRESIDENT OF QUALITY ASSURANCE AT SONIC DRIVE-IN

INDUSTRY CAPABILITIES

Build brand loyalty & protect your profits

  • Operational excellence

    Digitize your brand standards, policies, procedures, & promotions with the real-time instructions, examples, and resources your front lines need to do the right things at the right time. Ensure in-store compliance by creating standards-driven activities & checklists and conducting audits & inspections in one automated, integrated solution.


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  • Quality management

    Create, control, manage, and track all product specifications from ideation to approval—and every revision and variation that follows. Maintain visibility into ongoing product tests & results, see high- and low-performing partners, identify systemic issues that may require a change to specifications, and create closed-loop corrective & preventive action workflows to ensure critical non-conformances are being addressed.


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  • Safety management

    Ensure your front lines follow the correct procedures with integrated policy & activity management that give them the instruction, examples, and checklists they need to create safe in-store experiences. Regularly conduct audits & inspections by location, department, shift, and more to ensure everything is operating correctly and easily report issues for automated corrective action. 


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  • Partner & private label management

    Automate the evaluation, approval, and onboarding of new suppliers, distributors, and labeling or packaging designers. Before approval, ensure partners meet your standards and requirements by evaluating facility audits, product tests & evaluations, nutritional & allergen declarations, packaging details, and more. When approval requirements or product specifications change, CMX1 automatically requests the appropriate updates from your partners to remain approved and compliant.


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  • Incident & recall management

    Reduce product loss and protect your customers, employees, and brand reputation with automated solutions for managing recalls & withdrawals and resolving product, delivery, and employee- or customer-related incidents. Find security in the recall features you need for investigation, stakeholder engagement & communications, monitoring, and record keeping. Make incident management easy with case management tools and workflow automation—giving you a faster path to credits, replacements, or resolutions.  


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  • Reporting & insights

    Have the centralized analytics you need for quick assessment and action. Our fully integrated, self-service BI reporting helps you compare performance across partners, products, locations, shifts, and more and quickly democratize the data for action exactly where needed.  


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Understand your potential savings & efficiency gains with CMX1

GROCERY MANAGEMENT

Frequently asked questions

What capabilities does CMX1 provide for managing product recalls in the grocery sector?

CMX1 offers rapid response tools for managing product recalls effectively, safeguarding consumer trust and maintaining quality standards.

How can CMX1 assist grocery chains in managing their supply chain for better quality control?

CMX1 helps grocery chains optimize their supply chain management, ensuring quality control through enhanced traceability and vendor compliance monitoring.

Can CMX1 help grocery stores with compliance and safety management?

Yes, CMX1’s solutions are designed to aid in compliance with safety regulations, ensuring that grocery stores can achieve and maintain high safety standards.

What role does CMX1 play in achieving operational excellence for grocery stores?

CMX1 offers integrated systems to manage and improve daily store operations, aligning processes with industry best practices for operational excellence.

How does CMX1’s solution enhance quality management in the grocery industry?

CMX1 provides specialized tools to ensure product quality and safety from the supplier to the shelf, crucial for maintaining high standards in grocery operations.

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