Start small with just one module or implement CMX1 in full from the get-go. Either way, know that you’re investing in the only Enterprise Quality Management Software (EQMS) solution that’s designed to manage all your supply chain partners, products, and locations effectively and with confidence in a single platform.
Just ask some of our clients like Sonic Drive-In or Burger King why they love CMX1.
One platform for Quality, Risk, and Compliance
Gain control and transparency over your entire supply chain and partner network
Ensure the quality, compliance, and safety of your products and services
Know your stores, restaurants, and facilities are compliant and executing with consistency
Experience total transparency with a single view of your Supply Chain.
See moreExperience total transparency with a single view of your Supply Chain.
Automate the evaluation and onboarding of Suppliers, Distributors, and other Partners. Manage the collection and ongoing maintenance of all your master data, information, contacts, audits, certifications, documents and the execution of legal agreements. All your relationships and information organized and accessible in a single system.
Know your partners are compliant and addressing issues
Know your partners are compliant and addressing issues
Build and deploy audit forms for your auditors to assess risk and compliance at all levels of your supply chain. Capture and manage 3rd-party audits and certificates for a complete picture of partner quality and compliance. Ensure partners are addressing Corrective Actions through Closed-Loop CAPA workflows to drive continuous improvement and mitigate risk.
The insights you need to make better decisions
The insights you need to make better decisions
Create and visualize KPIs. Establish vendor scorecard criteria. Track projects and identify bottlenecks in your workflows. Leverage integrated reporting and Business Intelligence (BI) to monitor partner performance and compliance.
With CMX1, you can start small and add more modules as your programs mature and your business expands. The CMX1 Platform has been designed to be both comprehensive and modular, while highly configurable. Proven to be equally adept for regional brands and multi-brand global organizations. Pay only for what you need now and add as your business scales, knowing you have a solid foundation to build upon.
There are so many easy opportunities to automate previously manual, time-consuming, and tedious tasks with CMX1. Whether it’s keeping everyone in the loop for changes to product specifications, blasting out changes to policies and procedures company-wide, or adjusting your store opening and closing routines based on the most recent audit scores – the opportunities to gain efficiencies through automation are unparalleled.
With key tasks and work processes automated, you can make better use of the resources you have. Put your team to work to build stronger relationships, bring new products to market faster, roll out that new program you've been thinking about for years, and ultimately grow your business.
To be proactive, agile, and maintain your competitive edge, you need quality data at your fingertips. CMX1's flexible data model, built-in reporting, data visualization capabilities, and integrated BI reporting provide your team all the options needed to monitor and manage the performance of every single one of your trading partners, products, and or locations. Better data + Insights = Smarter decision making.
The bottom line? With the CMX1 Platform by your side, Quality and Operational Excellence becomes embedded in your DNA and permeates everything you do. And, with excellence comes lasting trust – your partners, colleagues, and customers know they can count on you, time and again, for a great experience.
It takes a lot to provide the market-leading EQMS (well that’s what our clients call it!) so here’s a handy list of all of CMX1's modules, available individually or as part of our fully integrated platform.
Automate the evaluation and onboarding of Suppliers, Distributors, and other Partners. Manage the collection and ongoing maintenance of all your master data, information, contacts, audits, certifications, documents and the execution of legal agreements. All your relationships and information organized and accessible in a single system.
Build and deploy audit forms for your auditors to assess risk and compliance at all levels of your supply chain. Capture and manage 3rd-party audits and certificates for a complete picture of partner quality and compliance. Ensure partners are addressing Corrective Actions through Closed-Loop CAPA workflows to drive continuous improvement and mitigate risk.
Author and manage data-rich finished product and raw material specifications. Define processing control points and finished product standards, packaging, and shelf-life. Manage and trace ingredient sourcing. Automate nutritional calculations and allergen statements.
Require product testing for supplier approval. Integrate ongoing test results from lab partners. Perform product evaluations. Collect product inspections. Monitor the ongoing safety and quality of your products with a single view of all your test results. Real-time alerts notify your team when product tests fail and closed-loop CAPA workflows ensure non-conformances are addressed.
Automated collection, processing, and resolution for product quality, delivery, and guest-related incidents for your retail locations. Speed credit/replacement processing for your locations. Daily monitoring and alerts notify your team of trends for out of compliance products or issues with specific partners.
Fully automated event management from investigations to withdrawals and recalls. Easily create & distribute product identification and recovery instructions to 1000's of supply chain partners and retail locations in minutes using automated emails, text, and voice communications. Real-time reporting and automated reminders ensures the appropriate parties are taking swift action.
Create and visualize KPIs. Establish vendor scorecard criteria. Track projects and identify bottlenecks in your workflows. Leverage integrated reporting and Business Intelligence (BI) to manage and monitor partner performance.
Centrally author, manage and distribute Brand Standards and Standard Operating Procedures (SOPs). Fully integrated with audits, self-assessments, and checklists. Control who can see what with sophisticated content permissioning.
Centrally manage, assign and schedule checklists, self-assessments, audits, and surveys. Reinforce policies and procedures with Just-in-Time training. Report on top issues and manage them to improve operational performance.
Automatically generate corrective action and preventive action plans. Automated closed-loop CAPA workflow ensures issues are addressed in a timely manner.
Seamlessly connect with Bluetooth Low Energy (BLe) devices including barcode scanners, temperature probes, digital scales, and other IOT devices for data accuracy.
Leverage smart forms and automate case workflows to resolve guest-related incidents, product quality, and delivery issues between your locations, distributors, and suppliers. Streamline credit/replacement processing. Free your QA team to only manage disputes and exceptions. Automatically detect trends for out of compliance products.
Fully automated event management from investigations to withdrawals and recalls. Easily create & distribute product identification and recovery instructions to 1000's of supply chain partners and retail locations in minutes using automated emails, text, and voice communications. Real-time reporting and automated reminders ensures the appropriate parties are taking swift action.
Create and visualize KPIs. Track progress towards addressing issues. Establish location scorecard criteria. Leverage integrated reporting and Business Intelligence (BI) to monitor location performance and compliance.
Regardless of where you're at right now or the technologies you may already be using, we can help you define a clear path to attaining and maintaining Quality and Operational Excellence.
If you’re at an early stage of adopting technology to ensure Quality and Operational Excellence, then don’t try to bite off too much at once.
Learn moreNow that you have a single view of how your locations are performing in a couple of areas, or all your suppliers and partners are in a single place – you can start to address other aspects of your quality, risk, and compliance efforts.
Learn moreCMX1 is unique in that it’s a single platform for managing everything about your supply chain partners, the design and ongoing quality of your products, to the day-to-day performance of all your employees and locations.
Learn more
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Written specifically for leaders within the Retail, Hospitality, and Restaurant sectors, this eBook offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance.
