---
title: Applications of Big Data to Customer and Brand Protection
description: "Webinar Replay: Learn how organizations can mitigate supply chain food safety threats using data analytics."
---

[![CMX1_white_Header](https://www.cmx1.com/hs-fs/hubfs/CMX1_white_Header.png?width=142&height=47&name=CMX1_white_Header.png "CMX1_white_Header")](https://www.cmx1.com)

 ef9f9922-c649-4d95-a0dc-de658b9de240

### Simply enter your details below to access the replay

CMX needs the contact information you provide to us to contact you about our products and services. Please review our [Privacy Policy.](https://www.cmx1.com/privacy)

# Applications of Data Analytics to Customer and Brand Protection

**Webinar Replay**: Learn how to leverage data to improve supplier performance and monitor supply chain food safety, quality and consistency.

![Hero01x400](https://www.cmx1.com/hs-fs/hubfs/xTalk%20webinar%20images/Hero01x400.jpg?width=1600&name=Hero01x400.jpg)

For large and fast-growing restaurant chains, retailers, grocers, convenience stores and hospitality businesses, the sourcing and delivery of safe and high-quality food can be complex and risky, and the price of failure can be high. One significant food safety issue can greatly impact the health and safety of consumers and brand reputation. But with the right supply chain technology and data, food safety and quality issues can be prevented.

Watch this webinar replay to learn how to leverage data to improve supplier performance and monitor supply chain food safety, quality and consistency. Expert speakers share real-world examples of how how data analytics can be applied to improve food safety and quality. 

 

### Presenters

![Jim Hardeman-1](https://www.cmx1.com/hs-fs/hubfs/CMX%20team%20photos/Team%20Photos/Jim%20Hardeman-1.png?width=150&name=Jim%20Hardeman-1.png)

##### Jim Hardeman

##### Chief Product Officer, Director of Marketing, CMX

As Chief Product Officer and Director of Marketing at CMX, Jim directs and oversees strategy and promotion for all software products. His responsibilities include driving product direction, positioning and marketing.

 

![Denise-Webster-150](https://www.cmx1.com/hs-fs/hubfs/CMX%20team%20photos/Team%20Photos/Denise-Webster-150.jpg?width=150&name=Denise-Webster-150.jpg)

##### Denise Webster

##### Executive Food Industry Consultant, Food Brand Protection, LLC

Denise has 25 years of experience in the food and beverage industry with a B.S./M.S. in Food Science and a focus on food safety, quality and regulatory compliance. She is a lead consultant and trainer on improving food businesses through food safety, commercialization and optimizing processes by using advanced technology. Her goal is to improve the food & beverage industry through using a combined approach of risk-based management techniques and technical knowledge that ensures brand protection while achieving market success.

 

### ![CMX DAY 2-38-1](https://www.cmx1.com/hs-fs/hubfs/CMX%20team%20photos/Team%20Photos/CMX%20DAY%202-38-1.jpeg?width=150&name=CMX%20DAY%202-38-1.jpeg)

##### Chris Rice

##### EVP Operations, CMX

As EVP of Operations, Chris is responsible for leading CMX’s Customer Success Team and working directly with our prospects and customers to get the most out of CMX1 from initial onboarding and beyond. These efforts directly impact the design and shape of our products.

 

 

### Who's It For?

Supply chain management professionals at large and fast-growing restaurant chains, retailers, grocers, convenience stores and hospitality businesses that are responsible for supplier management, performance and compliance, product sourcing, quality and/or food safety.

This webinar will benefit decision makers who are VPs and above with titles that include:

- Supply Chain Operations
- Quality
- Quality Assurance
- Sourcing
- Procurement

 

 

### What You Will Learn

In this webinar replay, participants will learn:

- What data is needed to effectively manage suppliers and products, and monitor food safety and quality in supply chains
- Real-world examples of how data can be leveraged to protect customers and brands

No video selected

Select a video type in the sidebar.

## CMX are trusted partners to:

![Pizza Hut logo transparent-1](https://4941732.fs1.hubspotusercontent-na1.net/hubfs/4941732/Pizza%20Hut%20logo%20transparent-1.png)

![International Hotels Group logo](https://4941732.fs1.hubspotusercontent-na1.net/hubfs/4941732/International%20Hotels%20Group%20logo.png)

[![RBI Burger King trust CMX1 for quality and operational excellence](https://cdn2.hubspot.net/hubfs/4941732/Client%20logos/RBI_BK.png) ](https://blog.cmx1.com/client-stories/restaurant-brands-international)

[![Taco Bell trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Taco%20Bell/Taco%20Bell%20logo%20small.png) ](https://blog.cmx1.com/client-stories)

[![Hasbro trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Hasbro/Hasbro.png) ](https://www.cmx1.com/5-qs-ebook-landing)

[![CaptainDs on CMX1](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Captain%20Ds/CaptainDs_website_4June2021.png) ](https://blog.cmx1.com/client-stories)

[![Bureau Veritas trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/BV/Bureau%20Veritas%20logo.png) ](https://blog.cmx1.com/client-stories)

[![Tim Hortons trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/RBI/RBI_tim%20hortons%20logo%20small.png) ](https://blog.cmx1.com/client-stories/restaurant-brands-international)

[![New Bojangles Logo](https://f.hubspotusercontent30.net/hubfs/4941732/cmx-client-logos/New%20Bojangles%20Logo.png) ](https://blog.cmx1.com/client-stories)

[![Sizzling Platter trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/2%20-%20Product%20Screenshots/Sizzling-Platter%20logo%20small.jpg) ](https://blog.cmx1.com/client-stories/sizzling-platter-adapts-to-covid19-challenges-with-activitystudio)

[![Inspire Brands trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Inspire%20Brands/inspire-1.png) ](https://blog.cmx1.com/client-stories/inspire-brands-quality-management-solution-goes-global-with-cmx1)

[![Chick-fil-A trusts CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/CFA/chick-fil-a-logo-png.png) ](https://www.cmx1.com/covid19-webinar-replay-request)

[![DeCA trusts CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/deca_logo-small.png) ](https://blog.cmx1.com/client-stories/deca)

[![Two Men and a Truck trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Two%20Men%20and%20a%20Truck/Two%20Men%20and%20a%20Truck%20logo%20small.png) ](https://blog.cmx1.com/client-stories/two-men-and-a-truck-on-the-move-with-cmx1)

![logo_popeyes](https://4941732.fs1.hubspotusercontent-na1.net/hubfs/4941732/cmx-client-logos/logo_popeyes.png)

[![Sonic trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Inspire%20Brands/NewSonicLogo.png) ](https://blog.cmx1.com/client-stories/sonic-drive-in)

[![rbi trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/RBI/rbi.png) ](https://blog.cmx1.com/client-stories/restaurant-brands-international)

[![Raising Canes trusts CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Raising%20Canes/Raising%20Canes%20.png) ](https://blog.cmx1.com/client-stories)

[![Checkers trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Checkers%20and%20Rallys/checkers_logo%20small.jpg) ](https://blog.cmx1.com/client-stories/checkers-rallys-enjoy-digital-automation-with-cmx1)

[![Rallys trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/Rallys_logo%20small.png) ](https://blog.cmx1.com/client-stories/checkers-rallys-enjoy-digital-automation-with-cmx1)

[![BBI Carrabbas trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/BBI/BBI_carrabbas.png) ](https://blog.cmx1.com/client-stories/bloomin-brands-international-0)

[![Luna Grill trusts CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Luna%20Grill/Luna%20Grill.png) ](https://blog.cmx1.com/client-stories)

[![ATC Food Safety trusts CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/ATC-logo.png) ](https://atcfoodsafety.com/)

[![Bonefish Grill trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/BBI/BBI_Bonefish_Grill%20logo%20small.png) ](https://blog.cmx1.com/client-stories/bloomin-brands-international-0)

[![Raleys trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Raleys/Raleys%20Logo.png) ](https://blog.cmx1.com/client-stories)

[![Red Robin trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Red%20Robin/Red%20Robin%20logo%20CMX1%20website.png) ](https://blog.cmx1.com/client-stories)

[![Bloomin Brands trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/BBI/bloominbrands.png) ](https://blog.cmx1.com/client-stories/bloomin-brands-international-0)

[![Arbys trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Inspire%20Brands/Inspire%20Brands_Arbys%20logo%20small.png) ](https://blog.cmx1.com/client-stories/inspire-brands-quality-management-solution-goes-global-with-cmx1)

[![buffalowildwings_website_15April2020](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Inspire%20Brands/buffalowildwings_website_15April2020.png) ](https://blog.cmx1.com/client-stories/buffalo-wild-wings-sports-bars-hit-a-homerun-with-cmx1-activitystudio)

[![A&W Canada trusts CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/AandW%20CA/A&W_Canada_Logo.svg.png) ](https://blog.cmx1.com/client-stories/aw_food_services_canada)

[![Silliker trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Merieux/silliker-1.png) ](https://blog.cmx1.com/client-stories)

[![Outback Steakhouse trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/BBI/Outback%20Steakhouse%20logo.png) ](https://blog.cmx1.com/client-stories/bloomin-brands-international-0)

[![Fleming trust CMX1 for quality and operational excellence](https://f.hubspotusercontent30.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/BBI/fleming.png) ](https://blog.cmx1.com/client-stories/bloomin-brands-international-0)

![Burris Logistics Logo](https://4941732.fs1.hubspotusercontent-na1.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Burris%20Logistics/Burris%20Logistics%20Logo.png)

![Costa Vida Logo](https://4941732.fs1.hubspotusercontent-na1.net/hubfs/4941732/3%20-%20Client%20logos%20and%20related%20images/Client%20related%20images/Costa%20Vida/Costa%20Vida%20Logo.jpeg)

![RK Environmental logo](https://4941732.fs1.hubspotusercontent-na1.net/hubfs/4941732/RK%20Environmental%20logo.jpeg)

![Rubios Coastal Grill logo_small](https://4941732.fs1.hubspotusercontent-na1.net/hubfs/4941732/Rubios%20Coastal%20Grill%20logo_small.png)

## Speak with a CMX Expert

We’re here to answer your questions, big and small. And we’d love to show you how CMX1 can help solve your quality, risk and compliance challenges.

[ 858-866-8888 ](tel:858-866-8888) [Send a message](https://www.cmx1.com/webinar-replay-applications-of-data-analytics-to-customer-and-brand-protection#)

- #### CMX Solutions
  
  Want to learn more about our solutions? Let us know what you're looking for and one of our solution experts will get back to you within 24hrs during weekday hours.
- #### Want to see a product demo?
  
  We love showing off what CMX1 can do! Click here to give us some quick info, and we'll be back to you soon to arrange a day/time that works for you.
- #### Forgotten your password?
  
  You can reach our Customer Support Team by filling in and submitting the form below. One of our dedicated support team members will get back into the CMX1 platform before you can say 'I wish I had installed password management software'!
- #### Technical support
  
  You can reach our Customer Support Team by [logging into our support site](https://support.compliancemetrix.com), or filling in and submitting the form below. One of our helpful support team members will get back to you ASAP.
- #### Partnership discussions
  
  We're always open to exploring strategic partnerships that can ultimately benefit our customers. Click here to get in touch with our head of partnerships.
- #### Just want to say hello?
  
  That’s nice! Fill in your details on our general contact form, and one of our team will get back to you as soon as possible.

- CMX Solutions
- Want to see a product demo?
- Forgotten your password?
- Technical support
- Partnership discussions
- Just want to say hello?

Want to learn more about our solutions? Let us know what you're looking for and one of our solution experts will get back to you within 24hrs during weekday hours.

**Message received**

Your message took a scenic tour around the planet and has landed safely in our V.I.P inbox.

(That means we're on the case and will be back to you within 1 business day, but please call us on +1 (858) 997-2140 if it's urgent)

We love showing off what CMX1 can do! Click here to give us some quick info, and we'll be back to you soon to arrange a day/time that works for you.

**Message received**

Your message took a scenic tour around the planet and has landed safely in our V.I.P inbox.

(That means we're on the case and will be back to you within 1 business day, but please call us on +1 (858) 997-2140 if it's urgent)

### We know how it is and we can help with that.

You can reach our Customer Support Team by filling in and submitting the form below. One of our dedicated support team members will get back into the CMX1 platform before you can say 'I wish I had installed password management software'!

**Message received**

Your message took a scenic tour around the planet and has landed safely in our V.I.P inbox.

(That means we're on the case and will be back to you within 1 business day)

### Need some technical help? No problem, we can help with that.

You can reach our Customer Support Team by [logging into our support site](https://support.compliancemetrix.com), or filling in and submitting the form below. One of our helpful support team members will get back to you ASAP.

**Message received**

Your message took a scenic tour around the planet and has landed safely in our V.I.P inbox.

(That means we're on the case and will be back to you within 1 business day)

We're always open to exploring strategic partnerships that can ultimately benefit our customers. Click here to get in touch with our head of partnerships.

**Message received**

Your message took a scenic tour around the planet and has landed safely in our V.I.P inbox.

(That means we're on the case and will be back to you within 1 business day, but please call us on +1 (858) 997-2140 if it's urgent)

That’s nice! Fill in your details on our general contact form, and one of our team will get back to you as soon as possible.

**Message received**

Your message took a scenic tour around the planet and has landed safely in our V.I.P inbox.

(That means we're on the case and will be back to you within 1 business day, but please call us on +1 (858) 997-2140 if it's urgent)

[![CMX1_white_Footer](https://www.cmx1.com/hs-fs/hubfs/CMX1_white_Footer.png?width=139&height=46&name=CMX1_white_Footer.png "CMX1_white_Footer")](https://www.cmx1.com/home)

- [![.](https://www.cmx1.com/hubfs/CMX-2019/mail--white.svg)sales@cmx1.com](mailto:sales@cmx1.com)
- [![.](https://www.cmx1.com/hubfs/CMX-2019/mail--white.svg)support@cmx1.com](mailto:support@cmx1.com)
- [![.](https://www.cmx1.com/hubfs/CMX-2019/Slick%20slider/phone--white.svg)858-866-8888](tel:858-866-8888)
- ![.](https://www.cmx1.com/hubfs/CMX-2019/pin--white.svg)[4180 La Jolla Village Dr](https://goo.gl/maps/ndqzshR6HCXf5MNt9).

Solution

About You

About Us

Learn

###### Connect with us:

- [![facebook](https://www.cmx1.com/hs-fs/hubfs/facebook.png?width=18&height=18&name=facebook.png) Facebook](https://www.facebook.com/ComplianceMetrix/)
- [** Twitter](https://twitter.com/c_metrix)
- [** Linked In](https://www.linkedin.com/company/compliancemetrix)
- [![facebook](https://www.cmx1.com/hs-fs/hubfs/youtube-svgrepo-com.png?width=18&height=18&name=youtube-svgrepo-com.png) Youtube](https://www.youtube.com/channel/UCmqSrXMK4LYvp972sYtaN4Q)
- [![facebook](https://www.cmx1.com/hs-fs/hubfs/podcast-svgrepo-com.png?width=18&height=18&name=podcast-svgrepo-com.png) Podcast](https://open.spotify.com/show/2OMFsUugcqv9RtdBq82ADp)

© 2026 CMX Enterprise Quality Management Software. All Rights Reserved.

[![.](https://www.cmx1.com/hubfs/CMX-2019/cookieform--close.png) ](https://www.cmx1.com/webinar-replay-applications-of-data-analytics-to-customer-and-brand-protection#)

 Thanks Again, we'll see you in your inbox if not before!

[Close](https://www.cmx1.com/webinar-replay-applications-of-data-analytics-to-customer-and-brand-protection#) 

![websights](https://ws.zoominfo.com/pixel/633b282f0eb882d67dd1da0a)

```json
{
  "@context" : "http://schema.org",
  "@id" : "https://www.cmx1.com/",
  "@type" : "LocalBusiness",
  "ContactPoint" : {
    "@id" : "https://www.cmx1.com/learn#footerscroll",
    "@type" : "ContactPoint",
    "availableLanguage" : "https://en.wikipedia.org/wiki/List_of_dialects_of_the_English_language",
    "contactType" : "customer support",
    "name" : "CMX (ComplianceMetrix) inquiry",
    "telephone" : "+18589972140"
  },
  "additionalProperty" : "https://en.wikipedia.org/wiki/Quality_management#Quality_management_software",
  "additionalType" : "http://productontology.org/id/Quality_management#Quality_management_software",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "United States",
    "addressLocality" : "San Diego",
    "addressRegion" : "California",
    "postalCode" : "92037",
    "streetAddress" : "4180 La Jolla Village Drive ##570"
  },
  "areaServed" : {
    "@type" : "GeoCircle",
    "description" : "CMX (ComplianceMetrix) proudly serves the entire city of San Diego California",
    "geoMidpoint" : {
      "@type" : "GeoCoordinates",
      "description" : "Our office location can be found here.",
      "latitude" : "32.872481",
      "longitude" : "-117.2168561",
      "name" : "CMX (ComplianceMetrix) geo location",
      "postalCode" : "92037"
    },
    "geoRadius" : "20000",
    "name" : "CMX (ComplianceMetrix) service area"
  },
  "currenciesAccepted" : "$",
  "description" : "Webinar Replay: Learn how organizations can mitigate supply chain food safety threats using data analytics.",
  "email" : "support@cmx1.com",
  "geo" : {
    "@type" : "GeoCoordinates",
    "description" : "Our office location can be found here.",
    "latitude" : "32.872481",
    "longitude" : "-117.2168561",
    "name" : "CMX (ComplianceMetrix) geo location"
  },
  "hasMap" : "https://maps.google.com/?cid=10636832467681543709",
  "image" : {
    "@type" : "ImageObject",
    "name" : "CMX (ComplianceMetrix) image",
    "url" : "https://www.cmx1.com/hs-fs/hubfs/01j---Product---Specification-FPS-1.png"
  },
  "logo" : "https://www.cmx1.com/hs-fs/hubfs/logo-white1-1.png",
  "name" : "CMX (ComplianceMetrix)",
  "openingHours" : "Mo 0900-1700 Tu 0900-1700 We 0900-1700 Th 0900-1700 Fr 0900-1700 Sa Closed Su Closed",
  "paymentAccepted" : "Cash, Credit Card",
  "priceRange" : "$10,000-$5,000,000",
  "sameAs" : [ "https://www.facebook.com/ComplianceMetrix/", "https://twitter.com/c_metrix", "https://www.linkedin.com/company/compliancemetrix", "https://g.page/ComplianceMetrix?share" ],
  "serviceArea" : {
    "@type" : "GeoCircle",
    "description" : "CMX (ComplianceMetrix) proudly serves the entire city of San Diego",
    "geoMidpoint" : {
      "@type" : "GeoCoordinates",
      "description" : "Our office location can be found here.",
      "latitude" : "32.872481",
      "longitude" : "-117.2168561",
      "name" : "CMX (ComplianceMetrix) geo location",
      "postalCode" : "92037"
    },
    "geoRadius" : "20000",
    "name" : "CMX (ComplianceMetrix) service area"
  },
  "telephone" : "18589972140",
  "url" : "https://www.cmx1.com/"
}
```