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An industry exchange for safety, quality, and brand leaders shaping the modern standard of excellence.

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Why Attend

Level up your CMX1 program in paradise. Bonus: Registration is free!

We’re bringing the CMX1 community together for the unique chance to connect with our team and a network of peers dedicated to building the world’s most resilient brands—all while taking in the salty air and island vibes of Mission Bay.

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Real-world wins

See how top brands are turning complex requirements into a massive competitive advantage.

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Peer-to-peer insights

Join roundtable discussions to swap strategies and success stories with people who get it.

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A look under the hood

Get exclusive access to our product roadmap, including new AI features built to speed up your workflow.

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Platform deep dives

Get expert tips on how to push the boundaries of CMX1 and get the most out of your program.

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Face time with the pros

Chat directly with our Product, Success, and Support teams and meet our new CEO.

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Work hard, play hard

Enjoy social mixers, great food, and 4-star resort amenities.

Agenda

More than presentations—real discussions with people who get it

DAY 1
Monday, October 19

T R A V E L    D A Y 

Arrival & Check-In

Welcome Reception

DAY 2
Tuesday, October 20

Breakfast & Demo Showcase Open

Opening Keynote: CEO Address, Product & AI vision, & Customer Spotlight

Morning Networking Break

Track Sessions: Compliance Roundtable or Supply Chain Quality Management Roundtable

WITH: Hard Rock & Eat'n Park  (Compliance) or Bojangles, Papa John's, & Cracker Barrel (Supply Chain Quality Management) 

Lunch & Demo Showcase Open

The Certification Advantage: How Auditing & Certification Drive Food Safety and Brand Standards

WITH: Bureau Veritas, LRQA, SGS, & SQFI

Afternoon Networking Break

Data Quality and Interoperability: Achieving Compliance Ahead of FSMA 204

WITH: Starfish

San Diego Bay Sunset Dinner Cruise

DAY 3
Wednesday, October 21

Breakfast & Demo Showcase Open

Food Safety Trailblazer Keynote: Registration to Recall - A Systematic Approach to Managing Recalls

WITH: Dine Brands 

Morning Networking Break

Track Sessions: AI-Powered Compliance Solutions Roadmap or AI-Powered Supply Chain Quality Management Solutions Roadmap

Lunch & Demo Showcase Open

Road to Success: Strategies for Leveling Up Your CMX1 Program

Afternoon Networking Break

Closing Keynote: Thriving Through Transition

WITH: Taylor Hughes, Author & Storyteller

Demo Showcase Open

Customer Appreciation Party

DAY 4
Thursday, October 22

T R A V E L    D A Y 

Breakfast

Fireside Chat: Interactive Q&A with CMX1 Leadership

Departure

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Attendees

You'll be in good company, CMX1 Xchange brings together leaders and program managers across:

  • Auditing
  • Operations
  • Compliance
  • Food Safety
  • Quality Assurance
  • Quality Management
  • Supply Chain
  • Risk Management
  • Certification Management
  • Brand Management & Operations
  • Centers of Excellence
  • Guest Experience
  • IT, Systems, & Project Management

Auditing
Operations
Compliance
Food Safety
Quality Assurance
Quality Management
Health & Safety
Supply Chain
Risk Management
Certification Management
Brand Management & Operations
Centers of Excellence
Guest Experience
IT, Systems, & Project Management

Join us in paradise

This year’s event takes place at Paradise Point, a laid-back island resort tucked into Mission Bay in San Diego. You’ll find bungalow-style guest rooms, tropical gardens, walking paths, lagoons, and a mile of sandy beach—giving everyone space to connect, recharge, and enjoy the experience.


When sessions wrap up, there’s plenty to explore:

✔  Five swimming pools
✔  Beach bonfires
✔  A private marina
✔  Mulitple restaurants and bars
✔  An award-winning spa
✔  Easy access to downtown San Diego, Old Town, Balboa Park, and the San Diego Zoo
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FAQs

What is CMX1 Xchange?

CMX1 Xchange is our customer summit designed to bring customers, industry leaders, and the CMX1 team together to share ideas, best practices, and product insights.

How large is the event?

We’re intentionally keeping the event smaller—around 50 customer attendees—to encourage more meaningful conversations and connections.

What's included?

Registration is free, and CMX1 will cover event meals, drinks, and activities during the summit. Attendees are responsible for airfare, hotel accommodations, and local transportation.

What is the event schedule?

  • October 19: Welcome reception
  • October 20–21: Main conference sessions and networking
  • October 22: Departure breakfast

How do I book my room?

Once you register, we’ll provide details for booking within the CMX1 room block at Paradise Point.

Can I bring a guest?

Yes. Guests are welcome to enjoy the resort amenities, though conference sessions are reserved for CMX1 customers.

What should I wear?

Business casual is perfect. And since we’ll be in San Diego, we’d also recommend packing comfortable clothes and something for the beach or pool.

Who should I contact with questions?

Please reach out to your CMX1 Customer Success representative with any questions before registering. You can also review Paradise Point’s FAQs for additional information regarding the hotel.

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