CMX1's intuitive assessment and process automation platform is designed to help you drive restaurant performance and improve customer satisfaction while maintaining the standards that define your brand. Turn your daily routines, checklists, and regular assessments into a digital playbook for Operational Excellence. Empower field operations, general managers, and team members as they deliver on your brand promises — every day and in every location.
Use intuitive, digital tools to measure and drive success, and run it as a daily process
LOVED BY: Franchisees, Brand Executives, Operations Leaders
Our user-friendly app ensures the right people are doing the right activity at the right time, the right way, each and every time. Automate the daily activities and processes that ensure operational excellence, food safety, guest experience, and more — and schedule them by shift at every location. Ensure team members and operators have clear instructions and expectations, and guests are provided the consistent quality they know and trust.
Maintain the standards that make you successful, with a system that makes it easy
LOVED BY: Field Operations, Training Supervisors, General Managers; Team Members
Centralize your brand policies and Standard Operating Procedures, and connect them to digital workflows that keep restaurant staff, field operations teams, and quality directors fully aligned. Underpin restaurant audits and self-assessments with automation that lets you monitor food safety and compliance with total confidence. The same intuitive system helps you reinforce employee training, and easily navigate staff turnover.
Steer the ship with real-time dashboards, brand-wide assessments and insightful reporting
LOVED BY: Operators, Franchisees, Corporate Leaders, Regional Directors
Use CMX1 to consolidate, analyze and deploy your brand standards from a single "command center", then measure the ongoing results across every activity and location. Initiate assessments, checklists, and audits that are automatically generated to suit each restaurant's environment and equipment. Identify patterns in non-conformance, and then use the data-driven insight provided by real-time dashboard reporting to drive continuous improvement.
Manage product quality, supplier relationships, food safety, and risk and compliance with an Enterprise Quality Management System specifically built for restaurant and foodservice brands. CMX1 provides the control and visibility you need for confident decision making and rapid growth.
Onboard partners, manage vendor relationships, and streamline product lifecycle management
LOVED BY: Quality Assurance Leaders, Supply Chain Operations, Procurement
Vet and approve suppliers and distributors with a system that makes ongoing collaboration and vendor management easy. Manage formulations, product specifications, ingredients, nutrition, packaging, and labeling all in one system. Use workflow-driven processes to collaborate across departments and stay in sync with your partners. Automated workflows, notifications, and approval requests ease administration, while a full-featured document and certification management system supports ongoing tracking and compliance.
Take the complexity out of quality assurance monitoring and incident management for you and your vendors
LOVED BY: Quality Assurance, Category Managers, Food Safety
CMX1 empowers quality assurance teams with a single view of supplier audits, and ongoing product tests, inspections, and evaluation results. Ensure supplier and specification compliance with Closed-loop Corrective Action and Preventive Action (CAPA) workflows. Speed the resolution of incidents involving people, equipment, or credit when products don't meet quality requirements, and accelerate your response to any food recalls and withdrawals, when every minute counts.
Use business intelligence tools to drive continuous improvement as you scale
LOVED BY: Quality Assurance, Supply Chain Operations, Corporate Leaders
CMX1's built-in reporting, data visualization, and vendor score carding give you a top-down view of every aspect of your supply chain performance. Turn insight into action by establishing KPIs, identifying risks and bottlenecks, and improving supply chain processes. CMX1's business intelligence tools provide the visibility you need for making rapid, confident decisions, as you measure partner and supply chain performance against your quality standards.
The CMX1 Platform is comprehensive, modular, and highly configurable — making it the ideal solution for restaurant brands of all sizes. It's also been independently proven to provide a significant Return on Investment (ROI), with our customers seeing a ROI anywhere from 110% to well over 200%. Want to know what your potential ROI might be with the CMX1 Platform? Jump over to our ROI Estimation tool to estimate your potential ROI in less than a minute.
Grab a beverage and take a few minutes to dig into our restaurants related content and case studies — and learn how other brands are leveraging the CMX1 platform.
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Written specifically for leaders within the Retail, Hospitality, and Restaurant sectors, this eBook offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance.
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