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Everyday Excellence
doesn’t just happen

CMX1 for Restaurants is the only Enterprise Quality Management Software (EQMS) solution designed to help you manage your supply chain, ensure product quality, consistency and safety, and drive operational performance in your restaurants — all in a single, seamless platform. Start small with just one module or implement CMX1 in full from the get-go. Either way, know that you’re investing in what many of the top restaurant brands in the world consider their "secret ingredient" for Everyday Excellence and delivering the ultimate guest experiences.

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Serve up consistent & remarkable guest experience

Turn your brand standards into a recipe for Everyday Excellence with digital policy, procedure, and task management, checklists and audits, and data-driven insights on location performance.

Show me how to improve restaurant performance
and operational excellence

Supply Chain Food Quality

Ensure excellence in food quality & supplier performance

Manage supplier relationships, design and source products, ensure food quality, safety and regulatory compliance across your entire supply chain — with complete visibility and control.

Show me how to better manage my supply chain
partners and product quality

This is What Better Operations Looks Like

CMX1's intuitive assessment and process automation platform is designed to help you drive restaurant performance and improve customer satisfaction while maintaining the standards that define your brand. Turn your daily routines, checklists, and regular assessments into a digital playbook for Operational Excellence. Empower field operations, general managers, and team members as they deliver on your brand promises — every day and in every location.

Serve up guest experiences that build loyalty and delight

Use intuitive, digital tools to measure and drive success, and run it as a daily process

LOVED BY: Franchisees, Brand Executives, Operations Leaders

Our user-friendly app ensures the right people are doing the right activity at the right time, the right way, each and every time. Automate the daily activities and processes that ensure operational excellence, food safety, guest experience, and more — and schedule them by shift at every location. Ensure team members and operators have clear instructions and expectations, and guests are provided the consistent quality they know and trust.

Transform your policies and procedures into a digital playbook

Maintain the standards that make you successful, with a system that makes it easy

LOVED BY: Field Operations, Training Supervisors, General Managers; Team Members

Centralize your brand policies and Standard Operating Procedures, and connect them to digital workflows that keep restaurant staff, field operations teams, and quality directors fully aligned. Underpin restaurant audits and self-assessments with automation that lets you monitor food safety and compliance with total confidence. The same intuitive system helps you reinforce employee training, and easily navigate staff turnover.

Improve performance and compliance at every location

Steer the ship with real-time dashboards, brand-wide assessments and insightful reporting

LOVED BY: Operators, Franchisees, Corporate Leaders, Regional Directors

Use CMX1 to consolidate, analyze and deploy your brand standards from a single "command center", then measure the ongoing results across every activity and location. Initiate assessments, checklists, and audits that are automatically generated to suit each restaurant's environment and equipment. Identify patterns in non-conformance, and then use the data-driven insight provided by real-time dashboard reporting to drive continuous improvement.

This is What Better Supply Chain Quality Looks Like

Manage product quality, supplier relationships, food safety, and risk and compliance with an Enterprise Quality Management System specifically built for restaurant and foodservice brands. CMX1 provides the control and visibility you need for confident decision making and rapid growth.

Frictionless supply chain management

Onboard partners, manage vendor relationships, and streamline product lifecycle management

LOVED BY: Quality Assurance Leaders, Supply Chain Operations, Procurement

Vet and approve suppliers and distributors with a system that makes ongoing collaboration and vendor management easy. Manage formulations, product specifications, ingredients, nutrition, packaging, and labeling all in one system. Use workflow-driven processes to collaborate across departments and stay in sync with your partners. Automated workflows, notifications, and approval requests ease administration, while a full-featured document and certification management system supports ongoing tracking and compliance.

Efficient and effective quality control

Take the complexity out of quality assurance monitoring and incident management for you and your vendors

LOVED BY: Quality Assurance, Category Managers, Food Safety

CMX1 empowers quality assurance teams with a single view of supplier audits, and ongoing product tests, inspections, and evaluation results. Ensure supplier and specification compliance with Closed-loop Corrective Action and Preventive Action (CAPA) workflows. Speed the resolution of incidents involving people, equipment, or credit when products don't meet quality requirements, and accelerate your response to any food recalls and withdrawals, when every minute counts. 

 

 

Data-driven insights that enable rapid growth

Use business intelligence tools to drive continuous improvement as you scale 

LOVED BY: Quality Assurance, Supply Chain Operations, Corporate Leaders

CMX1's built-in reporting, data visualization, and vendor score carding give you a top-down view of every aspect of your supply chain performance.  Turn insight into action by establishing KPIs, identifying risks and bottlenecks, and improving supply chain processes. CMX1's business intelligence tools provide the visibility you need for making rapid, confident decisions, as you measure partner and supply chain performance against your quality standards.

Meet Our Heroes

Behind every great restaurant brand stands a posse of hidden heroes who work hard to maintain Quality and Operational Excellence.

Diego-B

CMX has been a tremendous partner to work with. Our operating environment is incredibly complex; we’re a global brand with locations around the world, our menu is diverse and we source from thousands of suppliers. It’s a tough problem to tackle and CMX was the right choice for us. With their platform, Burger King, Tim Hortons, and Popeyes have continued to aggressively scale, while maintaining control and oversight over supplier and product quality.

Diego Beamonte
Head of Quality Assurance for Restaurant Brands International
Rich-Goodman-of-Firehouse-Subs-min-(1)

As we approach 1,200 locations, I couldn't even imagine trying to keep an eye on brand standards and food safety without a platform like ActivityStudio® in place. And for our corporate staff, be it at the Executive or Vice President level, to have this level of visibility into our opportunities and our strengths and areas that need improvement has been invaluable.

Rich Goodman
VP of Operations Services for Firehouse Subs
Byron-Theodore-Inspire-Brands-min-(1)-(1)

With its unique ability to manage and bring visibility across multiple brands, CMX1 is designed to do the heavy lifting by centralizing data, decreasing paper, and enabling automation to ensure our suppliers are meeting our expectations and standards as we scale.

Byron Theodore
Senior Director, Global Quality Assurance for Inspire Brands
Drew-Roberts

The impact on Operational Excellence has been impressive and immediate. We consider ActivityStudio® to be a game-changer. With ActivityStudio® we are better able to manage and maintain high-quality standards and consistency across all of our sports bars. ActivityStudio’s intuitive interface makes it very easy for our team to develop and execute programs to ensure all sports bars are compliant and operating with consistency.

Drew Roberts
Director, Brand Ops Performance at Buffalo Wild Wings
Aaron Clark (Resized)

Our operators leverage the data from these programs to inform decisions in the restaurants and make operational changes. They can look at the results in assessments to identify training gaps and understand where they may need to spend more time training their team.

Aaron Clark
Senior Project Specialist, Restaurant Food Safety Team at Chick-fil-A
Kevin-McCullough-1-(1)

ActivityStudio® is already proving to be a huge stride forward for us in terms of ease of use and efficiency. We went through an exhaustive search and evaluation, reviewing nearly 20 different solutions before choosing to work with CMX. ActivityStudio’s user experience, user interface, and capabilities are far superior to everything else out there. 

Kevin McCullough
Safety & Risk Team Lead at TWO MEN AND A TRUCK®
Danielle-Williams-Ops-Services-Manager-1

Our decision simply came down to ActivityStudio® and CMX as a partner, being a better fit for our business. My jaw dropped when I saw how integrated ActivityStudio® already was – so many things are automatically taken care of through simple configurations and automation, What used to take hours can be accomplished in minutes. And with one platform, we have one system and no silos. 

Danielle Williams
Ops Services Manager at Checkers and Rally's
David-(1)-min

CMX1 gives us the tools we need to provide better oversight of our suppliers, as well as a new level of automation. The Supply Chain Management solution from CMX provides BBI a common management platform for all our suppliers, products and quality and compliance programs across the globe. It gives us the tools we need to provide better oversight of our suppliers, as well as a new level of integration, automation, and consistency that will allow us to scale our quality efforts as we continue to grow rapidly. 

David Abney
Vice President of Quality Assurance at Sonic Drive-In
Lindy

CMX1 gives us the tools we need to provide better oversight of our suppliers, as well as a new level of automation. The Supply Chain Management solution from CMX provides BBI a common management platform for all our suppliers, products and quality and compliance programs across the globe. It gives us the tools we need to provide better oversight of our suppliers, as well as a new level of integration, automation, and consistency that will allow us to scale our quality efforts as we continue to grow rapidly. 

Lindy Miller
Sr. Director Supply Quality & Product Innovation at Bloomin' Brands Inc.
Tim-Foster-329_pp-1-(1)

We are seeing much faster response times in identifying and addressing root causes for issues. We chose to work with CMX because of their proven technology platform, innovative design, and vision for ActivityStudio®.  ActivityStudio® gives us the ability to make updates and implement them to our system immediately. That flexibility and agility is critical when it comes to food safety and quality, which are paramount to Firehouse Subs and our brand mission of excellence.

Tim Foster
Senior Manager of Training for Firehouse Subs
Isaac-Morton-of-Sizzling-Platter-(Original)-1

Of all the options we evaluated, CMX was the straightforward choice. They were best on price and best on service. They understand our business and ActivityStudio® is ideally suited to our strategy. ActivityStudio® gives us a user-friendly, yet powerful platform to digitally transform our operations, quality, and safety efforts.

Isaac Morton
Vice President, Information Technology, at Sizzling Platter

Predict your ROI

The CMX1 Platform is comprehensive, modular, and highly configurable — making it the ideal solution for restaurant brands of all sizes. It's also been independently proven to provide a significant Return on Investment (ROI), with our customers seeing a ROI anywhere from 110% to well over 200%. Want to know what your potential ROI might be with the CMX1 Platform? Jump over to our ROI Estimation tool to estimate your potential ROI in less than a minute.

Predict your ROI

You deserve a break

Grab a beverage and take a few minutes to dig into our restaurants related content and case studies — and learn how other brands are leveraging the CMX1 platform.

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  • How Leading Restaurant Brands Use Technology to Innovate Customer Experience
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CMX Operational Excellence eBook

Free OpEx eBook

Written specifically for leaders within the Retail, Hospitality, and Restaurant sectors, this eBook offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance.

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Download our eBook

Discover the five most important questions to ask potential EQMS software partners so you can choose the best-fit system and partner for your company.

Download ebook More resources