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  • In the beginning

  • Our guiding principle

  • Our promise

  • The types of companies we work with

  • Looking to the future

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Let's do this

CMX (ComplianceMetrix) launched our first platform customer in 2009 shortly after our founding – proof that great technology needn’t be expensive, difficult or take years to implement. From there, our client base rapidly widened, with food, retail, manufacturing, and service organizations calling on CMX to help them gain control over their quality, risk, and compliance programs. In doing so, we've helped a diverse range of companies of all sizes build and maintain trust with their customers. 

Today, our software is used by stakeholders at all levels of organizations across the entire supply chain – right through to in-store operations.

Be the partner we'd want

Our goal is to be the partner and solution provider you need to manage your supply chain partners, products and locations with a high degree of transparency and confidence. It's what motivates us each and every day.

Your job is no easy task. Our job is to work with your team and help you ensure a consistently remarkable experience for your customers; one that is founded on quality, safety, consistency, and compliance. 

We're all in

We’re committed to providing you with the best EQMS on the market, helping you achieve and maintain Quality and Operational Excellence.

We've got your back

Your job is tough. Our job is to make it at least a little easier and provide you with the tools to make your team more efficient and effective, so you can smile more and stress less.

It's a partnership

We’re not just a tech vendor. CMX wants to become your business partner – so that, when you’re achieving your goals with measurable results, we’re achieving our goals too.

Hungry, Humble, and Smart

We proudly work with some of the greatest brands in the world. From emerging regional brands to global organizations with many brands under their umbrella. We love hungry, humble, and smart people that want to tackle hard problems.

Our clients come primarily from the food and beverage, hospitality, retail, grocery, manufacturing, and services sectors. And in the past few years, we've also built a sizable portfolio of clients within the Auditing, and Testing, Inspection and Certification (TIC) industries.

If your company is highly regulated, distributed and you want to execute with excellence each and every day, let's talk.

While being in the now

With a decade of experience behind us, it's fair to say we're here to stay! We love what we do, and the positive impact it brings to our clients, their customers and ultimately the health and safety of consumers across the planet.

We're passionate innovators and have proudly raised the bar in many areas across our industry.  But what really drives us is seeing our software in action and making a real difference for our clients, ultimately helping them to raise the bar with quality, risk, and compliance.  

We've got plenty of exciting news to share in the months and years ahead...

Here's to the next decade of CMX!

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The CMX1 Difference

One platform for enterprise quality & risk management

Unlike legacy software, siloed systems, manual processes, and point solutions that provide subpar (and costly) quality, risk, and compliance management, CMX1 liberates businesses by giving them an all-in-one automated solution to manage their products, supply chain partners and locations with speed, confidence, and ease.

Unrivaled self-service flexibility & configurability

Clients choose and stay with CMX1 for its richer features, configuration options, and enterprise-wide applicability (all business functions, regions, brands, and locations) that they need and can’t get anywhere else. And we meet our clients where they are so they can start with just what they need and mature over time.

Customer-centric partnership and investments

Our seasoned team of experts invests time in deeply understanding our customers to address their challenges with the right solutions. And we’re continually investing in software advancements aligned with customer needs to ensure our clients never outgrow us on their path to achieving operational excellence.

Meet the team

We are a diverse team of technology innovators with a passion for solving complex business problems. And as you explore our website, you'll see we take our mission seriously, but we don't take ourselves too seriously.

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Our leadership team

Our leaders bring decades of experience in enterprise quality and risk management. We are passionate about giving businesses the power to more quickly and consistently deliver the safety, quality, and experiences their customers can trust (and have come to expect).

Bert CEO
James Gunn
Shaun Trejo
Stephanie Ayers
Chris
JS
James Goodale
OlgaKitsis
Bill Ford
Art Nisperos
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Bert Clement

Chief Executive Officer

Bert serves as Chief Executive Officer and brings over 25 years of management experience; leveraging his background in GRC, Supply Chain, and Enterprise Auditing to drive our strategic direction, attract and retain talent, and scale CMX to the next level.

Bert Clement

Chief Executive Officer

Bert serves as Chief Executive Officer and brings over 25 years of management experience; leveraging his background in GRC, Supply Chain, and Enterprise Auditing to drive our strategic direction, attract and retain talent, and scale CMX to the next level.

James Gunn-Wilkinson

President & Chief Operating Officer (COO)

As President and COO, James oversees the execution and operations of CMX. His day-to-day responsibilities are to lead the company in developing, delivering, and supporting innovative, world-class technology solutions.

James Gunn-Wilkinson

President & Chief Operating Officer (COO)

As President and COO, James oversees the execution and operations of CMX. His day-to-day responsibilities are to lead the company in developing, delivering, and supporting innovative, world-class technology solutions.

Shaun Trejo

Chief Revenue Officer

Shaun leads our sales team and brings over two decades of experience selling enterprise software and building exceptional sales teams with a focus on serving their customers and bringing thought leadership and value to every engagement.

Shaun Trejo

Chief Revenue Officer

Shaun leads our sales team and brings over two decades of experience selling enterprise software and building exceptional sales teams with a focus on serving their customers and bringing thought leadership and value to every engagement.

Stephanie Ayers

Chief Marketing Officer

Steph brings over 20 years of marketing experience to passionately lead branding, go-to-market strategy, product marketing, demand generation, customer marketing, and marketing operations to help CMX1 bring its solutions to market to win and retain customers.

Stephanie Ayers

Chief Marketing Officer

Steph brings over 20 years of marketing experience to passionately lead branding, go-to-market strategy, product marketing, demand generation, customer marketing, and marketing operations to help CMX1 bring its solutions to market to win and retain customers.

Chris Rice

Chief Product Officer

As CPO, Chris is responsible for setting the roadmap and strategic direction of our products. Chris and his team of Product Managers work closely with our prospects, customers, and internal stakeholders to ensure CMX1 continues to be the market leader for EQMS now and in the future.

Chris Rice

Chief Product Officer

As CPO, Chris is responsible for setting the roadmap and strategic direction of our products. Chris and his team of Product Managers work closely with our prospects, customers, and internal stakeholders to ensure CMX1 continues to be the market leader for EQMS now and in the future.

Jean-Sebastien Cote

Chief Technology Officer (CTO)

As CTO, JS brings more than 25 years of experience building rich enterprise solutions. His responsibilities include leading the application and platform development teams, providing technical and architectural direction, and delivering world-class solutions using our proven platform technology.

Jean-Sebastien Cote

Chief Technology Officer (CTO)

As CTO, JS brings more than 25 years of experience building rich enterprise solutions. His responsibilities include leading the application and platform development teams, providing technical and architectural direction, and delivering world-class solutions using our proven platform technology.

James Goodale

Chief Information Officer

As CIO, James is responsible for leading our data initiatives and Implementation Services team, including working directly with our prospects and customers to get the most out of CMX1 from initial onboarding and beyond. James has over 20 years of leading startups and enterprise teams in multiple industries.

James Goodale

Chief Information Officer

As CIO, James is responsible for leading our data initiatives and Implementation Services team, including working directly with our prospects and customers to get the most out of CMX1 from initial onboarding and beyond. James has over 20 years of leading startups and enterprise teams in multiple industries.

Olga Kitsis

VP of Strategic Human Resources

Olga is a seasoned HR professional who is passionate about creating management practices and a company culture that attracts and retains great talent. She oversees our full employee lifecycle, drives compliance measures, and partners closely with the leadership team on creating an engaging company culture.

Olga Kitsis

VP of Strategic Human Resources

Olga is a seasoned HR professional who is passionate about creating management practices and a company culture that attracts and retains great talent. She oversees our full employee lifecycle, drives compliance measures, and partners closely with the leadership team on creating an engaging company culture.

Bill Ford

Sr. Vice President, Customer Success

Bill brings extensive experience leading global customers and teams to achieve exceptional value throughout the customer lifecycle — so get ready for the ultimate customer experience working with Bill and our CX team!

Bill Ford

Sr. Vice President, Customer Success

Bill brings extensive experience leading global customers and teams to achieve exceptional value throughout the customer lifecycle — so get ready for the ultimate customer experience working with Bill and our CX team!

Art Nisperos

VP, Customer Experience

Art is a tenured CMX1 evangelist and has a passion for ensuring our clients have a positive experience that drives adoption, loyalty and retention. He owns the continuous learning, community, events, and advisory boards that keep our clients connected and thriving.

Art Nisperos

VP, Customer Experience

Art is a tenured CMX1 evangelist and has a passion for ensuring our clients have a positive experience that drives adoption, loyalty and retention. He owns the continuous learning, community, events, and advisory boards that keep our clients connected and thriving.

Morgan Stanley Expansion Capital

Capital Partner & Board Members

Morgan Stanley Expansion Capital is CMX's capital partner. Their private investment platform targets late-stage growth equity and credit investments in technology, healthcare, consumer, digital media and other high-growth sectors.

Morgan Stanley Expansion Capital

Capital Partner & Board Members

Morgan Stanley Expansion Capital is CMX's capital partner. Their private investment platform targets late-stage growth equity and credit investments in technology, healthcare, consumer, digital media and other high-growth sectors.

Wilson Sonsini Goodrich & Rosati

Legal Advisor

Wilson Sonsini Goodrich & Rosati serves as a legal advisor to CMX. Their firm is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. They represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them.

Wilson Sonsini Goodrich & Rosati

Legal Advisor

Wilson Sonsini Goodrich & Rosati serves as a legal advisor to CMX. Their firm is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. They represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them.

Bert CEO

Bert Clement

Chief Executive Officer

Bert serves as Chief Executive Officer and brings over 25 years of management experience; leveraging his background in GRC, Supply Chain, and Enterprise Auditing to drive our strategic direction, attract and retain talent, and scale CMX to the next level.

Bert skiing

When Bert isn't busy leading the company, he spends his time outside in Tahoe cycling, skiing, and boating. When he's inside you'll probably find him cooking in the kitchen to unwind and relax.

James Gunn

James Gunn-Wilkinson

President & Chief Operating Officer (COO)

As President and COO, James oversees the execution and operations of CMX. His day-to-day responsibilities are to lead the company in developing, delivering, and supporting innovative, world-class technology solutions.

JameBioRollover-Pic-1

When James isn't planning long into the future, you'll find him racing bikes, backpacking, touring the country in his bus, or riding bikes with his kids.

Shaun Trejo

Shaun Trejo

Chief Revenue Officer

Shaun leads our sales team and brings over two decades of experience selling enterprise software and building exceptional sales teams with a focus on serving their customers and bringing thought leadership and value to every engagement.

Shaun fun image

When Shaun's not busy finding new ways to drive value for our clients, you'll find him enjoying time with his family, enjoying a spot of golf or tennis, or taking inspiration from the Stoics. Oh, and he's a diehard LA sports fan, especially the Rams!

Stephanie Ayers

Stephanie Ayers

Chief Marketing Officer

Steph brings over 20 years of marketing experience to passionately lead branding, go-to-market strategy, product marketing, demand generation, customer marketing, and marketing operations to help CMX1 bring its solutions to market to win and retain customers.

Steph_Fun

Steph can be found spending time at home in Kansas City with her husband, daughter, pets, and friends. She enjoys physical activity (running, biking, hiking, yoga), escaping through TV shows,Broadway musicals, socializing over happy hours and dinners with friends.

Chris

Chris Rice

Chief Product Officer

As CPO, Chris is responsible for setting the roadmap and strategic direction of our products. Chris and his team of Product Managers work closely with our prospects, customers, and internal stakeholders to ensure CMX1 continues to be the market leader for EQMS now and in the future.

Chris fun photo

When Chris isn't pouring over a mountain of data and research or updating the roadmap, you'll find him at the beach with his family, at the skatepark, or making JS do hot yoga.

JS

Jean-Sebastien Cote

Chief Technology Officer (CTO)

As CTO, JS brings more than 25 years of experience building rich enterprise solutions. His responsibilities include leading the application and platform development teams, providing technical and architectural direction, and delivering world-class solutions using our proven platform technology.

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When JS isn't designing and delivering the next crazy idea we come up with, you'll find him hanging with his family, doing a downward dog, or listening to some obscure 80's band from Canada.

James Goodale

James Goodale

Chief Information Officer

As CIO, James is responsible for leading our data initiatives and Implementation Services team, including working directly with our prospects and customers to get the most out of CMX1 from initial onboarding and beyond. James has over 20 years of leading startups and enterprise teams in multiple industries.

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When I break away from the digital world I like to spend my time with my family, racing anything I can get my hands on or escaping into the wilderness. I’m also always looking for the next part time hobby so suggestions are welcome!

OlgaKitsis

Olga Kitsis

VP of Strategic Human Resources

Olga is a seasoned HR professional who is passionate about creating management practices and a company culture that attracts and retains great talent. She oversees our full employee lifecycle, drives compliance measures, and partners closely with the leadership team on creating an engaging company culture.

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When not supporting employees and company culture, Olga satisfies her sweet tooth by whipping up delectable desserts with her daughters. She can also often be found spending time with her dog Levi on long walks and squirrel chases.

Bill Ford

Bill Ford

Sr. Vice President, Customer Success

Bill brings extensive experience leading global customers and teams to achieve exceptional value throughout the customer lifecycle — so get ready for the ultimate customer experience working with Bill and our CX team!

Bill cooking

When Bill and the team aren't busy delighting our customers, you might find him creating new beats on his drum kit, cooking up a storm in the kitchen, or spending time with the people he loves most — his wife, daughters, family, and friends (and the Denver Broncos!).

Art Nisperos

Art Nisperos

VP, Customer Experience

Art is a tenured CMX1 evangelist and has a passion for ensuring our clients have a positive experience that drives adoption, loyalty and retention. He owns the continuous learning, community, events, and advisory boards that keep our clients connected and thriving.

Art-1

When Art isn't making sure customers are happy and successful, you will find him trying to keep up with his wildly talented sons, at Comic-Con, or on the golf course.

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Morgan Stanley Expansion Capital

Capital Partner & Board Members

Morgan Stanley Expansion Capital is CMX's capital partner. Their private investment platform targets late-stage growth equity and credit investments in technology, healthcare, consumer, digital media and other high-growth sectors.

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In addition to capital, the team relies on its industry experience to drive strategic growth, improve board governance, optimize capital structures, enhance operational efficiency, recruit senior executives and advise on strategic and financial liquidity.

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Wilson Sonsini Goodrich & Rosati

Legal Advisor

Wilson Sonsini Goodrich & Rosati serves as a legal advisor to CMX. Their firm is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. They represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them.

Wilson Sonsini logo light

And they're not just any law form, they're nationally recognized as a leader in the fields of corporate governance and finance, mergers and acquisitions, private equity, securities litigation, employment law, intellectual property, and antitrust, among many other areas of law.

Meet our heroes

Behind every great brand stands a posse of hidden heroes who work hard to maintain Quality and Operational Excellence.

“The technology is as amazing as it is impactful"

I am super proud to have been one of the first companies to pilot ActivityStudio® as part of our global implementation of the CMX1 platform for conducting Global Security audits. The technology is as amazing as it is impactful to the way we manage our risks across our supply chain.

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Nicholas Matlach Director, Global Security Compliance at Hasbro

“CMX has been a tremendous partner to work with"

Our operating environment is incredibly complex; we’re a global brand with locations around the world, our menu is diverse and we source from thousands of suppliers. It’s a tough problem to tackle and CMX was the right choice for us. With their platform, Burger King, Tim Hortons, and Popeyes have continued to aggressively scale, while maintaining control and oversight over supplier and product quality.

Diego-B

Diego Beamonte Head of Quality Assurance for Restaurant Brands International

“As we approach 1,200 locations, I couldn't even imagine trying to keep an eye on brand standards and food safety without a platform like ActivityStudio® in place. "

And for our corporate staff, be it at the Executive or Vice President level, to have this level of visibility into our opportunities and our strengths and areas that need improvement has been invaluable.

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Rich Goodman VP of Operations Services for Firehouse Subs

"CMX1 is designed to do the heavy lifting by centralizing data, decreasing paper, and enabling automation"

“With its unique ability to manage and bring visibility across multiple brands, CMX1 is designed to do the heavy lifting by centralizing data, decreasing paper, and enabling automation to ensure our suppliers are meeting our expectations and standards as we scale."

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Byron Theodore Senior Director, Global Quality Assurance for Inspire Brands

“The impact on Operational Excellence has been impressive and immediate."

We consider ActivityStudio® to be a game-changer. With ActivityStudio® we are better able to manage and maintain high-quality standards and consistency across all of our sports bars. ActivityStudio’s intuitive interface makes it very easy for our team to develop and execute programs to ensure all sports bars are compliant and operating with consistency.

Drew-Roberts

Drew Roberts Director, Brand Ops Performance at Buffalo Wild Wings

“Our operators leverage the data from these programs to inform decisions in the restaurants and make operational changes"

Operators can look at the results in assessments to identify training gaps and understand where they may need to spend more time training their team.

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Aaron Clark Senior Project Specialist, Restaurant Food Safety Team at Chick-fil-A

“Having all our programs, content, and results in a single platform allows for the visibility needed to help our franchisees focus on continuous improvement."

ActivityStudio® is already proving to be a huge stride forward for us in terms of ease of use and efficiency. We went through an exhaustive search and evaluation, reviewing nearly 20 different solutions before choosing to work with CMX. ActivityStudio’s user experience, user interface, and capabilities are far superior to everything else out there. 

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Kevin McCullough Safety & Risk Team Lead at TWO MEN AND A TRUCK®

“Our decision simply came down to ActivityStudio® and CMX as a partner, being a better fit for our business."

My jaw dropped when I saw how integrated ActivityStudio® already was – so many things are automatically taken care of through simple configurations and automation, What used to take hours can be accomplished in minutes. And with one platform, we have one system and no silos. 

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Danielle Williams Ops Services Manager at Checkers and Rally's

“Working with CMX was an easy choice"

CMX1 was the only solution that addressed our business problems and the flexibility of the platform allows us to address issues that we never imagined we could solve. It is easy-to-use and allows us to analyze our results and manage our supply chain efficiently.

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David Abney Vice President of Quality Assurance
at Sonic Drive-In

"CMX1 gives us the tools we need to provide better oversight of our suppliers, as well as a new level of automation"

The Supply Chain Management solution from CMX provides BBI a common management platform for all our suppliers, products and quality and compliance programs across the globe. It gives us the tools we need to provide better oversight of our suppliers, as well as a new level of integration, automation, and consistency that will allow us to scale our quality efforts as we continue to grow rapidly. 

Lindy

Lindy Miller Sr. Director Supply Quality & Product Innovation
at Bloomin’ Brands, Inc.

“We are seeing much faster response times in identifying and addressing root causes for issues"

We chose to work with CMX because of their proven technology platform, innovative design, and vision for ActivityStudio®. ActivityStudio® gives us the ability to make updates and implement them to our system immediately. That flexibility and agility is critical when it comes to food safety and quality, which are paramount to Firehouse Subs and our brand mission of excellence.

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Tim Foster Senior Manager of Training for Firehouse Subs

"CMX1 allows RaceTrac to have real-time food safety program visibility, business intelligence, and consistency”

We’re proud of the food we offer at our stores, and it’s important to us to partner with a trusted company like CMX to manage compliance through their extensive dashboards and supply chain tracking and monitoring capabilities. With CMX1, RaceTrac has gained new functionality to more effectively manage and continuously improve our operations in one centralized online system. The program allows RaceTrac to have real-time food safety program visibility, business intelligence, and consistency.

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Ozzie Brooks Sr. Manager of Food Safety and Regulatory Compliance
at RaceTrac

“Of all the options we evaluated, CMX was the straightforward choice"

They were best on price and best on service. They understand our business and ActivityStudio® is ideally suited to our strategy. ActivityStudio® gives us a user-friendly, yet powerful platform to digitally transform our operations, quality, and safety efforts.

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Isaac Morton Vice President, Information Technology, at Sizzling Platter

“We have achieved measurable impact since leveraging CMX’s technology."

Brand Compliance Assessment scores have improved year over year, Key Operating Standards are allowing us to better execute on our strategic objectives to deliver an exceptional guest experience, and we are attaining new levels of success with lower-performing restaurants.”

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Tina Parsons Director, Guest Experience at A&W Food Services of Canada

“CMX1 met our criteria for having a very intuitive and easy-to-use solution"

“Ensuring the health and safety of our patrons is paramount and CMX1 met our criteria for having a very intuitive and easy-to-use solution, both for our team and store personnel, including the automation needed to monitor and report progress to our leadership team in real-time.”

Richard Stith DeCA

Richard C. Stith, Jr Chief, Public Health Division for the Defense Commissary Agency

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Diego-B
Rich-Goodman-of-Firehouse-Subs-min-(1)
Byron-Theodore-Inspire-Brands-min-(1)-(1)
Drew-Roberts
Aaron Clark (Resized)
Kevin-McCullough-1-(1)
Danielle-Williams-Ops-Services-Manager-1
David (1)
Lindy
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Racetrac exterior
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Richard Stith DeCA

Take five to boost your knowledge

Latest news and updates about Quality and Operational Excellence, and the CMX1 platform.

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CMX Operational Excellence eBook

Free OpEx eBook

Written specifically for leaders within the Retail, Hospitality, and Restaurant sectors, this eBook offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance.

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Download our eBook

Discover the five most important questions to ask potential EQMS software partners so you can choose the best-fit system and partner for your company.

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