Manage quality, safety and compliance across every location, with an intuitive assessment and process automation platform built for hotel, resort, cruise line and casino brands. CMX1 provides the control and visibility you need for rapid, confident decision making and continuous improvement.
Deliver everyday excellence with user friendly automation & assessments
LOVED BY: Guest Experience, Front Desk, Housekeeping
Empower staff to deliver an exceptional, consistent guest experience, each and every time. Our user-friendly, intuitive app ensures the right people are doing the right activity at the right time, the right way. Use CMX1 for Hospitality to automate quality assessments and daily activities that uphold your brand standards. Ensure staff are thoroughly trained, all hotel areas optimized for efficiency and compliance, and guest rooms exemplify comfort and cleanliness.
Digital tools for maintaining quality, food safety and efficiency.
LOVED BY: Kitchen, Food & Beverage
Food service team leaders rely on CMX1 to keep every aspect of their hotel's food preparation, service, and storage running smoothly. From upholding quality and cleanliness standards using digital checklists and daily routines, to automatically monitoring equipment using temperature sensors and other IoT devices, CMX1 makes it easy to automate your food safety program, while ensuring a consistently exceptional dining experience.
Top-down policy management, quality assessment and process automation
LOVED BY: Operations, Quality, Human Resources
Regular, automated assessments linked to an integrated policy management system take the complexity out of maintaining ongoing excellence. Define the standards that make your brand exceptional, then deploy daily workflows and activities across every department and location, organized by shift to ensure quality outcomes. Exceptions and waivers can be used to accommodate specific properties, while their overall performance is surfaced in convenient dashboards.
Uphold regulatory standards using automated workflows and policy management
LOVED BY: Engineering & Maintenance, Security, Risk & Assurance
There’s no room for error when it comes to your hotel's essential equipment and the safety of your guests. Water treatment and heating, sewage treatment, climate control, not to mention safety features such as external and common area lighting, pool signage, fire extinguishers, and exit signs are all paramount. CMX1’s digital checklists and automated task delegation ensure every piece of equipment is maintained according to specifications, and that safety and regulatory compliance is upheld at all times.
Steer the ship with real-time dashboards, operational playbooks, and performance reports
LOVED BY: Operations, New Hotel Openings, Finance, Corporate
Some of the world’s top, multi-brand hospitality companies use CMX1 to empower their quality teams in the field, connecting auditors and consultants with franchisees and streamlining their collaboration during assessments. Dashboard visibility across every region allows corporate decision-makers to respond immediately to areas of risk and opportunity, and proven quality playbooks can be deployed to make new hotel openings predictable and efficient.
The CMX1 Platform is comprehensive, modular, and highly configurable — making it the ideal solution for hospitality brands of all sizes. It's also been independently proven to provide a significant Return on Investment (ROI), with our customers seeing a ROI anywhere from 110% to well over 200%. Want to know what your potential ROI might be with the CMX1 Platform? Jump over to our ROI Estimation tool to estimate your potential ROI in less than a minute.
Grab a beverage and take a few minutes to dig into our hospitality related content and case studies — and learn how other brands are leveraging the CMX1 platform.
ebookCMX swag giveaway!
Written specifically for leaders within the Retail, Hospitality, and Restaurant sectors, this eBook offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance.
Discover the five most important questions to ask potential EQMS software partners so you can choose the best-fit system and partner for your company.