---
title: EULA
description: CMX Privacy Policy
---

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- [Solutions](https://www.cmx1.com/solutions)
  
    - [ Auditing, Checklists, Assessments, and Inspections ](https://www.cmx1.com/auditing-software)
    - [ Policy Management and Employee Communications ](https://www.cmx1.com/policy-management-software)
    - [ Supplier Relationship Management ](https://www.cmx1.com/supplier-onboarding)
    - [ Product Lifecycle Management ](https://www.cmx1.com/product-lifecycle-management-sofware)
    - [ Product Testing and Quality Assurance ](https://www.cmx1.com/product-quality-management-software)
    - [ Incident Management ](https://www.cmx1.com/quality-incident-management-software)
    - [ Recalls and Withdrawals ](https://www.cmx1.com/food-recall-software)
    - [ Document Management ](https://www.cmx1.com/document-management-software)
    - [ Analytics, Scorecards, and Reporting ](https://www.cmx1.com/vendor-scorecard-software)
  
  
  
  
  ## Start small with just one solution or implement CMX1 in full from the get-go
  
  CMX1 is the only Enterprise Quality and Risk Management solution designed to manage all your supply chain partners, products, and locations with confidence — all in a single platform.
  
  [ READ MORE ABOUT CMX1 ](https://www.cmx1.com/solutions)
  
  
  
  
  
  
  
    - [ Auditing, Checklists, Assessments, and Inspections ](https://www.cmx1.com/auditing-software)
    - [ Policy Management and Employee Communications ](https://www.cmx1.com/policy-management-software)
    - [ Supplier Relationship Management ](https://www.cmx1.com/supplier-onboarding)
    - [ Product Lifecycle Management ](https://www.cmx1.com/product-lifecycle-management-sofware)
    - [ Product Testing and Quality Assurance ](https://www.cmx1.com/product-quality-management-software)
    - [ Incident Management ](https://www.cmx1.com/quality-incident-management-software)
    - [ Recalls and Withdrawals ](https://www.cmx1.com/food-recall-software)
    - [ Document Management ](https://www.cmx1.com/document-management-software)
    - [ Analytics, Scorecards, and Reporting ](https://www.cmx1.com/vendor-scorecard-software)
- [Industries](https://www.cmx1.com/about-you)
  
    - [ Restaurant ](https://www.cmx1.com/restaurant-operations-and-food-quality-software)
    - [ Grocery ](https://www.cmx1.com/grocery-operations-private-label-management-solutions)
    - [ Hospitality ](https://www.cmx1.com/hospitality-guest-experience-solutions)
    - [ Manufacturing ](https://www.cmx1.com/about-you#food)
    - [ All Industries ](https://www.cmx1.com/about-you)
  
  
  
  
  ## Industries we serve
  
  Our clients come primarily from the food and beverage, retail, grocery, manufacturing, hospitality, and services sectors. However, if your company is highly regulated, distributed and you want to execute with excellence each and every day, let's talk.
  
  [ Learn More ](https://www.cmx1.com/about-you)
  
  
  
  
  
  
  
    - [ Restaurant ](https://www.cmx1.com/restaurant-operations-and-food-quality-software)
    - [ Grocery ](https://www.cmx1.com/grocery-operations-private-label-management-solutions)
    - [ Hospitality ](https://www.cmx1.com/hospitality-guest-experience-solutions)
    - [ Manufacturing ](https://www.cmx1.com/about-you#food)
    - [ All Industries ](https://www.cmx1.com/about-you)
- [Resources](https://blog.cmx1.com)
  
    - [ Client Success Stories ](https://blog.cmx1.com/client-stories)
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  ## Learning & resources
  
  We know you're busy, so you can be sure that all of the articles, ebooks, and content we share will provide you with knowledge and insights that will actually help you in your role.
  
  [ Read more ](https://blog.cmx1.com/)
  
  
  
  
  
  
  
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    - [ About us ](https://www.cmx1.com/about-cmx)
    - [ Our Team ](https://www.cmx1.com/about-cmx#meet)
    - [ The CMX1 Difference ](https://www.cmx1.com/about-cmx#promise)
    - [ Careers ](https://www.cmx1.com/cmx-careers)
  
  
  
  
  ## About us
  
  CMX exists to help organizations of all sizes achieve and maintain Quality and Operational Excellence. We have the tools, people, know-how, and experience to get your business to where it needs to be.
  
  [ Learn More ](https://www.cmx1.com/about-cmx)
  
  
  
  
  
  
  
    - [ About us ](https://www.cmx1.com/about-cmx)
    - [ Our Team ](https://www.cmx1.com/about-cmx#meet)
    - [ The CMX1 Difference ](https://www.cmx1.com/about-cmx#promise)
    - [ Careers ](https://www.cmx1.com/cmx-careers)

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# CMX EULA

 

## ComplianceMetrix Inc. End User Subscription TERMS

**Last Updated: May 29, 2026**

 

These End User Subscription Terms (the “**Agreement**”) is entered into by and between ComplianceMetrix, Inc., a Delaware corporation, with offices at 4660 La Jolla Village Drive, Suite 100, La Jolla, California 92122 (“**Company**” or “**ComplianceMetrix**”) and the individual or entity placing an order for or accessing the Services (“**Customer**” or “**you**”). This Agreement consists of the terms and conditions set forth below, any exhibits or addenda identified below, and any ordering documents, online registration, or order confirmations referencing this Agreement. No waiver, alteration, or modification of any of the provisions hereof shall be binding on CMX (or the Reseller, if applicable) unless made in writing and signed by an authorized representative of CMX (or the Reseller, if applicable). CMX’s (or, if applicable, its Reseller’s) provision of the Services, and Customer’s access to the Services is conditional upon Customer’s acceptance of this Agreement. If you are an employee or agent of an employer and are entering into this Agreement to obtain the Services for use by you and/or the employer for which you work, you hereby represent that you have the authority to bind the employer to the terms and conditions of this Agreement.

PLEASE NOTE THAT THIS AGREEMENT IS SUBJECT TO CHANGE BY COMPANY IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, Company will make a new copy of the Agreement available through the Services and will update the “Last Updated” date at the top of the Agreement. Unless otherwise communicated to you, any updated Agreement shall become effective immediately upon posting. Company may require you to provide consent to the updated Agreement in a specified manner before further use of the Services is permitted. If you do not agree to any change(s) to this Agreement, you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE SERVICES TO VIEW THE THEN-CURRENT AGREEMENT.

1. **1. Definitions.** Capitalized terms shall have the meanings set forth in this section, or in the section where they are first used.
2. **2. Intellectual Property.**
3. **3. Customer Content and Emails.**
4. **4. Third Party Content.** CMX makes no representations or warranties regarding any Third Party Content found on or through the Services or that is otherwise available using the Services. Customer represents and warrants that any Third Party Content that it uses or has access to shall not be copied, altered, or redistributed by Customer without the prior written consent of the owner of such Third Party Content.
5. **5. ****CMX use of Information.**
6. **6. Warranty Disclaimer **
7. **7. Limitation of Liability.** In no event shall CMX, (and the Reseller, if applicable), or its suppliers be liable to Customer for any special, indirect, incidental or consequential damages, including damages or costs due to loss of profits, data, use or goodwill, personal or property damage resulting from or in connection with CMX’s performance hereunder or the use, misuse, or inability to use the Services, AI Services, AI-Assisted Features, outputs, Third Party Content, third party services, or Enterprise Cloud AI Services, or other products or services hereunder. the maximum liability of CMX (and the Reseller, if Applicable) arising out of or in any way connected to this Agreement shall not exceed the fees paid by Customer to CMX (or the Reseller, if Applicable) during the six (6) months preceding the claim. The existence of one or more claims under this Agreement will not increase CMX’s liability.
8. **8. Indemnification. **Customer will defend at its expense any suit brought against CMX, (and the Reseller, if applicable), and will pay any settlement Customer makes or approves or any damages finally awarded in such suit insofar as such suit is based on a claim by any third party based upon, resulting from or related to: (a) Customer’s use of the Services, AI Services, AI-Assisted Features, outputs, or Customer Content; (b) any improper or unauthorized use of the Services, AI Services, or AI-Assisted Features by Customer; (c) repeat infringement of copyright, irrespective of whether Customer cures such infringement; (d) Customer’s violation of applicable law, including laws relating to privacy, data protection, AI, automated decision-making, consumer protection, employment, safety, or regulated decisions; or (e) Customer’s failure to provide required notices, obtain required consents, conduct required assessments, provide required human oversight, or honor required opt-out, appeal, or similar rights in connection with Customer’s use of the Services, AI Services, or AI-Assisted Features.
9. **9. Term And Termination.** This Agreement shall automatically expire at the end of the applicable subscription term. CMX may terminate your subscription and this Agreement immediately if you are in material breach of any term or condition of this Agreement. Without limiting the foregoing, CMX may suspend your access to and use of the Services immediately if CMX has not timely received all applicable fees. Upon termination or expiration of this Agreement for any reason, all rights granted by CMX to you in this Agreement will immediately cease to exist and you must discontinue all use of the Services and Software. Upon termination or expiration of this Agreement for any reason all rights and obligations of both parties, including all licenses granted to Customer hereunder, shall immediately terminate. Sections 1, 2.3, 3-10 will survive expiration or termination of this Agreement for any reason. Any rights or obligations relating to Customer Content, Usage Data, Aggregated Data, confidentiality, disclaimers, limitations of liability, indemnification, and compliance with the applicable Master Terms, DPA, and AI & Data Protection Statement will survive to the extent required by their terms or by applicable law.
10. **10. Miscellaneous.**

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- [![.](https://www.cmx1.com/hubfs/CMX-2019/mail--white.svg)sales@cmx1.com](mailto:sales@cmx1.com)
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