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Product Testing
& Quality Assurance

Ensure product safety and quality

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CMX1 is specifically designed to help quality assurance teams maintain and monitor product quality and safety.

It provides a single view of all your ongoing product tests, inspections, evaluations and results.

CMX1 helps identify high and low performing suppliers, monitors specification compliance, and provides comprehensive closed-loop Corrective Action and Preventive Actions workflows to ensure critical non-conformances are being addressed.

Must-Do, Can't Fail

Maintaining consistent product quality and safety is imperative to protecting your brand’s value, reputation, and customer safety. Being proactive rather than reactive when issues arise is a "must-do, can't fail" for mitigating risk and achieving Quality and Operational Excellence.

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Product Inspection Set-Up
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Product Inspection Results Item Level
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"CMX1 has enabled our team to significantly increase the number of product evaluations we perform on the products we source during production runs. The ROI is there. We are seeing empirically that this is having a direct impact on product quality, consistency, and safety, which drives the bottom line and increases profitability for our drive-Ins."

David Abney Vice President of Quality Assurance at Sonic Drive-In®
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"Our operating environment is incredibly complex; we’re a global brand with locations around the world, our menu is diverse and we source from thousands of suppliers. It’s a tough problem to tackle and CMX was the right choice for us. With their platform, Burger King, Tim Hortons, and Popeyes have continued to aggressively scale, while maintaining control and oversight over supplier and product quality.”

Diego Beamonte Head of Quality Assurance at Restaurant Brands International
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“With CMX1, RaceTrac has gained new functionality to more effectively manage and continuously improve our operations in one centralized online system. The program allows RaceTrac to have real-time food safety program visibility, business intelligence, and consistency.”

Ozzie Brooks Sr. Manager of Food Safety and Regulatory Compliance, RaceTrac.
David-1

"CMX1 has enabled our team to significantly increase the number of product evaluations we perform on the products we source during production runs. The ROI is there. We are seeing empirically that this is having a direct impact on product quality, consistency, and safety, which drives the bottom line and increases profitability for our drive-Ins."

David Abney Vice President of Quality Assurance at Sonic Drive-In®
Diego B

"Our operating environment is incredibly complex; we’re a global brand with locations around the world, our menu is diverse and we source from thousands of suppliers. It’s a tough problem to tackle and CMX was the right choice for us. With their platform, Burger King, Tim Hortons, and Popeyes have continued to aggressively scale, while maintaining control and oversight over supplier and product quality.”

Diego Beamonte Head of Quality Assurance at Restaurant Brands International
Racetrac exterior

“With CMX1, RaceTrac has gained new functionality to more effectively manage and continuously improve our operations in one centralized online system. The program allows RaceTrac to have real-time food safety program visibility, business intelligence, and consistency.”

Ozzie Brooks Sr. Manager of Food Safety and Regulatory Compliance, RaceTrac.

Features that measure up

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Single View of Product Quality from all Angles

All your microbiological, chemical, sensory, physical, nutritional product tests, and more - in a single, consolidated view. Define your test types, set scoring, and pass/fail parameters. All your tests are organized by type, product category, product, and supplier. Whether you are receiving tests from external labs, performing product inspections, or collecting evaluations, CMX1 helps you ensure specification compliance, identify trends, address issues, and gain an overall view into your product quality, safety, and compliance.

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Collect 3rd Party Tests & Evaluations

CMX1 can receive summary or detailed-level test results from your 3rd party lab partners. Tests can be manually uploaded into the platform for processing or imported automatically through APIs. CMX has existing integrations with many of the most well known 3rd Party testing organizations. Failed tests can trigger a closed-loop CAPA process with suppliers, as well as require the submission of another sample to be retested.

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Perform Product Evaluations & Inspections

CMX1 also allows for internal teams, suppliers, and/or your distributors to perform product evaluations and product inspections and collect the results electronically. Utilizing a visual designer and a natural language rule builder, your team can quickly create forms ranging from simple inspection forms to more in-depth product evaluation forms. Self-service tools allow you to define KPIs, pass/fail logic, and min, max, target values for testing at the item, bag, case, or pallet level. The module can be used independently or automatically pull in the Finished Product Standards from your product specifications when housed in CMX1’s Product lifecycle management (PLM) module for verifying specification compliance.

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Corrective Actions and Preventive Actions (CAPA)

Issues found during any product test, evaluation, or inspection can be optionally put through a closed-loop CAPA process for resolution, assuring suppliers take action to be in compliance with your product specifications and standards.

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Results are published

All results are captured electronically and made available for analytics, reporting, dashboarding, and visualization. Focus on continuous improvement through the identification of trends and insights by supplier, product, product category, and more.

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Download our eBook

Discover the five most important questions to ask potential EQMS software partners so you can choose the best-fit system and partner for your company.

Download ebook More resources
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Free OpEx eBook

Written specifically for leaders within the Retail, Hospitality, and Restaurant sectors, this eBook offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance.

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Take five to boost your knowledge

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