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How Leading Restaurant Brands Use Technology to Innovate Customer Experience

opex_guide_restaurant_dive_bannerDesigned specifically for leaders within the Restaurant industry, this guide offers insight into how top brands are modernizing their OpEx strategies to innovate CX and drive profitability

According to a Forrester Research report*, companies with superior CX grew revenues five times faster on average than their competitors with inferior CX.

Written for restaurant operations leaders, this guide provides insight into:

  • Why leading restaurant brands are modernizing their OpEx strategies.
  • How they’re leveraging technology to digitally transform their operations for better visibility and agility.
  • The inescapable relationship between OpEx, Customer Experience, and happier customers.

*Forrester Research - September 2019. "Improving CX Through Business Discipline Drives Growth: The Vision Report In The CX Transformation Playbook"

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