Frequently asked questions

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Explore our FAQs to find answers to common questions about our solutions.

How can an auditing platform boost operational efficiency for auditing firms and testing, inspection, & certification (TIC) bodies?
Manual, paper-based auditing processes are time-consuming, prone to errors, and difficult to manage. An auditing platform automates and streamlines the entire audit lifecycle—from planning and scheduling to execution, reporting, and issue remediation. Auditing automation boosts time savings, reduces administrative burden, and promotes consistent audit practices, resulting in more capacity to conduct more assessments. Auditing platforms also help auditing firms and TICs harness the unique complexities in their business caused by customer expectations, regulatory standards, and evolving supply chains.
Can we customize audit checklists, reports, and workflows to match our specific client requirements and industry nuances?
CMX1’s auditing platform is unrivaled for its self-service and configurability. With self-service tools and limitless configuration options, you can keep pace with the evolving needs of your clients and drive immediate program changes without having to wait on vendor support or additional development. Program admins are fully empowered to set up, run, and customize their audit programs. 
How does CMX1 help auditing firms and testing, inspection, & certification (TIC) bodies manage audit schedules, resources, and auditor qualifications?
CMX1’s advanced scheduling helps firms ensure the right auditor with the right qualifications is at the right client site. CMX1 provides options to leverage and integrate existing scheduling solutions or conduct one-time or recurring scheduling in the platform with qualification matching and availability attributes of client site locations, blackout dates, auditor availability, and auditor proximity. 
Does CMX1 ensure data security and confidentiality for our clients’ sensitive information?
Hosting in AWS enables highly secure & scalable data management. Data is segregated by customer, with multiple clusters available and global accelerators employed. SOC-2 compliance, segregated data, encryption in-transit & at-rest, SAML SSO, dynamic user provisioning, intrusion prevention, file change monitoring, web application filtering, and more ensure optimal platform & data security. 
What makes CMX1 an industry-leading platform for second-party auditing?

Many of the world’s largest auditing firms and testing, inspection, & certification bodies choose CMX1 to power their auditing programs, citing the following reasons:

  • The platform’s ability to manage extreme complexity
  • The self-serve configurability that fully empowers them to create, manage, and customize programs (sparing them the expense of custom development)
  •  The tracking and management of corrective actions & preventative actions (CAPAs) for swift issue remediation
  • Centralized reporting that gives them a single view for interpretation and action, complete with BI reporting, data management for custom reports and complex scoring, advanced data availability, and APIs for importing critical business data
  • The increased client confidence and trust they earn by employing a consistent, quality audit experience with a professional platform
  • Saved costs from a reduced administrative burden and increased revenue through the growth in client programs and assessments